Park Manager

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

**About the Park**

Stay in a unique lakefront location when you choose BIG4 Ingenia Holidays Lake Conjola Located within a same-day drive from Sydney CBD or our nation’s capital, Canberra, this park offers an array of accommodation from cabins to caravan sites and camping grounds, all promising a beautiful view whether waterfront or garden, surrounded by Lake Conjola and National Parkland.

**About the Role**

This is a career move for an experienced person that is ready to manage one of Ingenia’s largest Park sites Australia wide and loves variety. A multifaceted role centred around enhancing the guest experience, you will utilise your business, stakeholder, and project management skills ensuring our beautiful asset is showcased and maintained to the satisfaction of our most important critic - our guests.

Managing a workforce day to day you will be a natural leader and have experience with resource planning, rostering, recruitment and performance enhancement.

Reporting to an Area Manager and being part of a regional team of Park Managers, full support is provided to you to achieve all of this with a sophisticated infrastructure of systems, processes and people that are behind you 100% every day. Training is second to none and ongoing, so you can be your best.

**Responsibilities**
- Provide high levels of customer service to all guests and residents
- Management of staff including roster preparation and performance management and recruitment of new staff
- Finance and resource management for consumables, grounds and buildings
- Support construction and development teams with new cabins and refurbishment processes
- Conducting weekly inspections of the site
- Collection of outstanding payments from residents
- Attend to emergency situations when required

**About You**

With a background in tourism, property, sales or venue management, you should be passionate about the tourism industry and be able to demonstrate your experience with the following:

- Experience in managing similar assets, preferably Tourist/Caravan Parks
- Commercial awareness with knowing your competition and developing your business
- Promoting and selling permanent sites when required
- Operational and project management skills
- People management skills,
- Experience using systems i.e. Newbook or similar booking software
- Excellent communication skills
- Excellent administrative, financial controls and practices
- Ability to go above and beyond to meet company objectives as well as ensuring customer satisfaction

**Benefits**
- Generous remuneration and bonus structure.
- Onsite accommodation including utilities
- Employee rewards and recognition program
- Discounted accommodation rates at all Ingenia holiday parks
- Free Employee Assistance and Professional Development Programs;
- Superb employer funded parental leave - 26 weeks full pay (after 1 years service)
- Security working for an ASX listed organisation.

**No agencies please.**

**Culture and Benefits