Collections Officer

1 week ago

Seven Hills, Australia Kennards Hire Full time

**Collections Officer**

**Seven Hills, NSW**
- Largest family-owned equipment hire company in ANZ and still growing
- Culture is our secret sauce-family, innovation, customer service, down to earth
- On-Going Training & Development | Onsite parking available

**About the role**

The Collections Officer is responsible for effectively managing a portfolio of debtors and ensuring payments on overdue accounts are made in a timely manner. This will include
- Investigating, monitoring and collecting on overdue accounts.
- Provide excellent customer service at all times
- Managing a portfolio of debts
- Collecting on outstanding debt
- Negotiating payment terms
- Provide monthly aged debtor reports to management with explanations of overdue unpaid debt
- Account reconciliations
- Monitoring arrangements and finalising accounts
- Liaise with branch personnel regarding unpaid disputed debtor invoices
- Allocating payments as per remittance advices
- Liaise between customer and operations

**About you**
- You are highly motivated, a strong team player and understand the importance of excellence in customer service especially in debt collection.
- Previous experience in the Collections field 3+ years
- Superior negotiation and communication skills
- High level of accuracy and attention to detail
- Experience working in a fast paced complex environment
- Clear ability to escalate decisively, clearly and with confidence

**Why join the family**

We are Australia and New Zealand's largest family-owned equipment hire company and our values are at the heart of everything we do; One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan.

We offer great Benefits & Rewards such as;
- Extensive training and development throughout your career with us
- Career progression and internal transfer opportunities - across state and international borders
- Staff discount rates on our hire gear
- Access to our employee benefits program including discounts on insurance, eye care, travel and more
- Annual Awards night, Team BBQs and many other fun social events

Please note: Background/Police Checks will be carried out as part of the recruitment process

  • Collections Officer

    8 hours ago

    Seven Hills, Australia Kennards Hire Full time

    **Collections Officer** **Seven Hills, NSW** - Largest family-owned equipment hire company in ANZ and still growing - Culture is our secret sauce-family, innovation, customer service, down to earth - On-Going Training & Development | Free onsite parking available **About the role** The Collections Officer is responsible for effectively managing a...

  • Collections Officer

    2 weeks ago

    Seven Hills, Queensland, Australia KENNARDS HIRE Full time $60,000 - $90,000 per year

    Collections Officer - Permanent full-timeSeven Hills, NSWWestern Sydney location | Onsite parking | Hybrid work arrangementCompetitive salary + generous employee benefitsGreat company culture | High performing teamWith Kennards Hire You CanAs a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we do....

  • Purchasing and Logistics Administrator

    5 hours ago

    Surry Hills, New South Wales, Australia Nook Collections Full time $60,000 - $80,000 per year

    Who We AreWe are Nook Collections, a lighting distributor of international and local brands based in Surry Hills. Our team is dedicated to providing exceptional lighting solutions to our customers.What We Are SeekingA detail-oriented and organised Purchasing and Logistics Administrator to support our supply chain operations and ensure smooth procurement...

  • Finance and Operations Officer

    5 days ago

    Seven Hills, Australia RD Facilities Management Full time

    Full Job Description 1) Bookkeeping (Basic Accounting related Work) 2) Filling 3) Employee Roster Management 5) Collect and enter Timesheet **Skills Required**: 1) MS office (Excel, Powerpoint, Outlook) 2) Good communication skill 3) Understanding of AP and AR accounting About the company: RD Cleaning is one the leading cleaning company in NSW that also...

  • Customer Service/data Entry

    5 days ago

    Seven Hills, Australia SMB Australia Car Transport Full time

    Looking to grow our customer Customer Service team in our Seven Hills Office. This role would suit a person looking to expand their knowledge and skillset within a customer-focused administrative role. About the Role: - Assist walk-in customers with their enquiries and drive cars in and out of the yard, if need be. - Debt Collecting/ Chasing - Claims and...

  • Customer Service

    1 week ago

    Seven Hills, Australia SMB Australia Car Transport Full time

    Looking to grow our customer Customer Service team in our Seven Hills Office. This role would suit a person looking to expand their knowledge and skillset within a customer-focused administrative role. About the Role: - Assist walk-in customers with their enquiries and drive cars in and out of the yard, if need be. - Debt Collecting/ Chasing - Claims and...

  • Customer Service/data Entry

    1 week ago

    Seven Hills, Australia SMB Australia Car Transport Full time

    Looking to grow our customer Customer Service team in our Seven Hills Office. This role would suit a person looking to expand their knowledge and skillset within a customer-focused administrative role. About the Role: - Assist walk-in customers with their enquiries and drive cars in and out of the yard, if need be. - Debt Collecting/ Chasing - Claims and...

  • Coles Cleaning

    2 days ago

    Winston Hills, Australia Coles Careers Full time

    Requisition ID: 54955 Employment Type: Casual **Good things start here** Hi, we’re Coles Group. We’re on a mission to sustainably feed all Australians to help them live healthier, happier lives. **About the role** We’re looking for a Store Team Member (Cleaning and Trolley Collection). This is a key role to ensure we provide our customers with a...

  • Behavioural Therapy Assistant

    7 days ago

    Seven Hills, Australia Nextt Group Full time

    Foster a positive environment that encourages client participation - Provide 1:1 therapy to clients in varied settings, including home/clinic/school - A passion for helping individuals reach their full potential **About Lizard Centre**: For over 20 years the Lizard Centre has been a leader in Applied Behaviour Analysis and early intervention in Australia....

  • Assistant Product Manager

    5 days ago

    Seven Hills, Australia Secusafe Pty Ltd Full time

    SecuSafe Pty Ltd is a proudly Australian-owned and operated business, established in 2007, and is currently one of the largest importers and distributors of world-class networking, intrusion detection and electronic surveillance products in Australia. We are committed to delivering cutting-edge technology and exceptional customer service to our clients. With...