Technical Advisor

3 days ago

Osborne Park, Australia Daikin Full time

Our Company

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.
At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise Management and Building Harmonious Personal Relationships. We prioritise fostering positive relationships with clients, colleagues and stakeholders to create a collaborative and supportive work environment for all.
Looking ahead, we anticipate the global demand for air conditioning will grow exponentially. Our vision at Daikin after reaching our 100th anniversary globally, is to continue our commitment to environmental awareness and commit to advancing technology to promote sustainable practices.

About the role

With this role, you will be tasked with providing technical information and support regarding Daikin’s product range and assist users to resolve any problems that may arise. This role will be based in our Perth Office in Osborne Park, WA.

Reporting to the National Technical Manager, the responsibilities will include, but are not limited to:

- Provide technical support to End Users, Dealers and Internal Service Staff
- Developing a relationship with the client to ensure requirements are met
- Enhancing client confidence that information supplied to them is accurate
- Utilising the product data and service manuals to provide true and accurate information.
- Entering all calls into the database with an outline of the problem and the recommended course of action to the client.

About you
- HVAC trade qualification and/or degree in relevant Engineering degree
- Strong passion to step into the training aspect of the HVAC industry.
- Passionate to continuously learn & develop your knowledge across HVAC.
- Excellent communication and ability to build rapport.
- Knowledge of HVAC and Control Systems will be highly regarded.
- Previous experience in Service Technician will be highly recommended.

Why join us?
- Collaborative work environment fostering a positive team culture.
- Competitive salary + Superannuation + Performance bonus + Car Allowances
- Provided with on-the-job training for continuous career growth opportunities
- Discounted Bupa Health Fund
- Be part of a global number 1 company in HVAC
- Be part of a dynamic team that values innovation, collaboration and personal growth.
- Free parking on site

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