Technical Deployment Analyst

5 days ago

Port Melbourne, Australia Equinix Full time

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 78 consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 31 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Job Summary**:
Reporting to the Data Center Manager, you will be tasked with achieving and exceeding the stated goals of the business. Core to the method of achievement are the Equinix Promise, our values, our purpose and our dream.

**Responsibilities**
- Ensure the successful provisioning of all customer services within the targeted time frames
- Ensure highest levels of customer service are met for both external and internal customers
- Collaborate with all departments within the business to ensure a smooth provisioning of services
- Liaise with customers to facilitate smooth service delivery and ensure provisioned services meet and exceed customer expectations
- Communicate with the Finance department to allow billing to occur at the earliest invoicing cycle
- Utilise project management techniques to deliver services stated in customer orders
- Manage and engage third party vendors and suppliers to complete necessary works in the required time frame
- Accurate updating of internal systems to ensure integrity of all these systems and the processes they drive
- Carry out additional tasks and duties as required by the business from time to time

**Qualifications**
- Diploma or Degree in Engineering or equivalent industry experience of 3+ years in the Data Centre or Telecommunications industry
- A background in project management and data base entry and management in the Data Centre or Telecommunications industries is preferred
- Adept in use of Microsoft Office

**Attributes**
- Accurate data entry and attention to detail
- Effective and proven project management skills
- Enthusiasm and a positive attitude are essential
- Excellent customer facing skills
- Excellent communication skills, both written and verbal
- Prioritise works given to achieve objectives and activities within a given time frame
- A willing attitude to problem solving and an ability to adapt to change

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

  • Software Deployment Support Analyst

    1 day ago

    Melbourne, Australia Telstra Health Full time

    **Telstra Health - Aged and Disability** The Aged & Disability Division of Telstra Health is committed to providing high quality software solutions to the Aged & Disability care market. Our products include clinical, medication management and administration systems for the residential aged care setting, and home/disability care systems and mobile apps for...

  • Technical Analyst

    7 days ago

    Melbourne, Australia Peoplebank Full time

    Location: - Melbourne- Job Type: - Contract- Posted: - 17 minutes ago- Contact: - Masood Khan- Discipline: - General IT - Reference: - 254880Fantastic contract opportunity for a Technical Analyst to join a passionate team as part of a market-leading organization. - Key career opportunity to join a market leader - Conveniently located from Melbourne; Hybrid...

  • Technical Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Hays Full time $104,000 - $130,878 per year

    Technical AnalystContract Opportunity with excellent pay ratesYour new companyMajor State Government organisation is on the lookout for Technical SpecialistYour new roleThe Technical Process Analyst will support the successful delivery of the major Transition Projects.Your responsibilities include:Maintain the Transition Tracker(in Jira) and ensure data...

  • Technical Analyst

    7 days ago

    Melbourne, Australia Davidson Group Services Full time

    **About the Company** Davidson Technology are currently supporting one of Australia’s most renowned companies that operates at the forefront of the ICT industry to deliver high quality services to millions of customers. We are seeking a Level 2/3 Technical Analyst for a 6-month contract role, with a daily rate of up to $510 per day including...

  • Business/Technical Analyst

    2 weeks ago

    Melbourne, Victoria, Australia GS1 Australia Full time $104,000 - $130,878 per year

    About the role The National Product Catalogue (NPC) enables suppliers to maintain and share accurate product and item information with all trading partners in real time and the successful candidate will be responsible for supporting the full development lifecycle of NPC-related applications that are developed externally. This hybrid role is perfect for...

  • Deployment Technician

    1 week ago

    Melbourne, Victoria, Australia RLDatix Full time $70,000 - $120,000 per year

    RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.Joining TeamRLD means being part of a global effort of...

  • Deployment Manager

    1 day ago

    Melbourne, Australia Unmand Systems Full time

    Melbourne, Australia / Integration / Full Time# **About Unmand**#**: Unmand is a Melbourne based software automation company. Our cloud based platform provides a low code way to eliminate mundane tasks and automate our customers’ most time-consuming processes. Our software can handle the most complicated workflows, while keeping the user in complete...

  • Deployment Manager

    3 days ago

    Melbourne, Australia Conduent Business Services (Australia) Pty. Ltd. Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Associate Technical Analyst

    7 days ago

    Melbourne, Australia Varicent Full time

    Varicent is the industry leader in developing Sales Performance Management (SPM) software, enabling businesses worldwide to Plan, Operate and Pay effectively to drive sales performance and growth. A named Leader in the Gartner Magic Quadrant for Sales Performance Management seven times in a row, Varicent was founded in 2005 when we pioneered sales...

  • Deployment Specialist

    1 day ago

    Melbourne, Australia nbn™ Full time

    Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity at nbn, Australia’s largest...