Administration Scheduler

4 days ago

Melbourne, Australia Robert Half Full time

Exciting opportunity for a Service Scheduler to join a global utilities organisation. Temporary to the view to permanent

**The Company**

This global utilities business have team spirit and a job that takes you placeswho doesn't want that? Being part of the team is not only varied and challenging - it's fun

Your career is important. Being recognised for your hard work and performance by encouraging you to take your career in the right direction.

**The Role**

Reporting directly to the Divisional Manager, you will be responsible for managing all the technical requirements related to scheduling to meet the needs of the customer. Key responsibilities include:

- Dedicated to meeting the expectations and requirements for customers product and deliver needs
- Quality and timely communication with Customer Service reps to ensure they are kept informed of delivery and collection times
- Allocate fleet to jobs, allowing technicians to pick up the identified fleet and preparation for the job
- Management of any variations and validations of product packages
- Accurately record all support queries with detailed notes on solution

**Key Competencies**:
- Proven customer focus with a strong sense of urgency for creative solutions
- Skilled at multitasking and managing deadlines
- Highly proficient in all Microsoft Applications and CRM Systems
- Capability to think laterally and make sound decisions autonomously

**Key Benefits**:
- Opportunity to take your lead, work independently & make key commercial decisions
- Ability to work in a hybrid environment ongoing
- Brand new office facilities with parking on-site
- Highly regarded as an employer of choice, Employee Reward & Recognition Programs on offer
- Growth and room to move within the company, they promote internal promotions and long term planning career prospects.

***

**Job Reference Number: 06830-0012451348 - EM

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