Digital Engagement Officer

**Join us to make a difference for all students in NSW**

**Position details**
- Clerk Grade 5/6
- Full Time - Ongoing
- **Close to transport & hybrid work arrangements available**

**About the role**

The Digital Engagement Officer coordinates and supports digital communication and online community management to engage schools, teachers, students and staff across a wide variety of internal and external channels.

The role is focused on sourcing and creating content for our digital platforms including video, design and copy as well as supporting the development of social media campaigns to expand the reach and engagement with our business.

Key accountabilities
- Source, draft, produce, edit, coordinate and distribute user-focused content for key internal and external channels including web, social media and e-newsletters
- Keep content schedules up-to-date
- Graphic design of visually engaging assets, including video, presentations and graphics to support engagement across internal and external channels
- Produce regular reports on performance of communication channels
- Coordinate and troubleshoot the directorate’s use of technical platforms for channel management and content production
- Support the directorate's communication, media and events activities as required

Download the role description.

**Key challenges**
- Deliver to a high standard in a fast-paced, sensitive environment with limited resources
- Manage multiple projects simultaneously, while prioritising high-impact work
- Maintain knowledge of business responsibilities, activities and operations in a changing environment
- Stay up to date with best practice internal and external communications practices and technical platforms

**Essential requirements**

This role is accountable for the delivery of work assignments on time and to expectations in terms of quality, deliverables, and outcomes.
- At least 4 years’ experience in a similar role
- Experience creating social media content for a brand or consistently as a content creator
- Proficiency in content creation tools and software, especially Adobe Creative Cloud suite, in particular Premiere Pro and Photoshop.
- Strong attention to details with exceptional communication and time management skills
- Ability to multitask, take initiative, and self-direct and output content creation
- Ability to manage multiple competing deadlines with several key stakeholders.
- Proficient copywriting skills maintaining brand voice and personality
- Knowledge of NSW Government social media guidelines

**About us**

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.

We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

To find out more about the important work we do for NSW visit our** **website.

**Ready to join us?**

1. Provide an example of a time when you have needed to produce multiple videos for social media simultaneously. How were you able to ensure the content was high quality and delivered on time?

2. What is your experience contributing to a social media campaign? What was your role, what skills did you provide and how were you able to measure success?

***

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above_._

**Important information**

**Visa sponsorship is not available for this position**. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
- A _Talent Pool_ (valid for 18 months) _may be created for future ongoing and temporary roles._