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Collections Trainee

2 weeks ago


Sydney, Australia Capital Credit Solutions Full time

Capital Credit Solutions is a fast growing and exciting Debt Acquisition and account receivables company in Australia, managed by professionals with over 19 years industry experience.

We are looking for motivated and enthusiastic people to join our energetic and experienced Sydney based customer service team.

**Your responsibilities as a collections trainee**:

- Build strong relationships with key customers
- Make outbound/inbound calls
- Locate missing customers using your newly acquired investigation skills
- Utilise respectful communication to build rapport with customers and negotiate payment

**What’s on Offer?**
- **Full time** Permanent position
- Great CBD Location
- 1 Week paid training
- State-of-the-art user friendly software system
- Opportunities for career advancement
- Generous bonuses and incentives
- Excellent training & support staff

**About you**:

- Clear and Confident communicator
- Experience dealing with customers face to face or in a contact centre environment
- Experience in working towards KPI’s and achieving targets
- Committed and proactive approach

**Hours are**:
Monday 12:00pm - 8:30pm

Tuesday to Friday 9:00am to 5.30pm
- Please note you must be an Australian Citizen or Permanent Resident to be considered for a position._