Fulfilment Supervisor

6 days ago

West Footscray, Australia Cupcake Central Full time

**Join the Cupcake Central Family - Making Life Sweeter Every Day**

**Position**: Fulfilment Supervisor

**Location**: West Footscray, VIC

At Cupcake Central Bakery, we don’t just bake cupcakes—we create happiness, one sweet treat at a time. As Melbourne’s leading e-commerce bakery, we’re driven by our mission to make every moment sweeter. Our success is built on WOW moments—both in the cupcakes we craft and the service we provide.

We're on the lookout for a **Fulfilment Supervisor** who shares our love for delighting customers and has a talent for leading teams with heart and hustle. If you’re energised by operations, thrive in fast-paced environments and bring out the best in those around you—we’d love to meet you

**What You’ll Do**:

- Pick and pack customer orders with attention to detail.
- Create and optimise delivery routes for speed and efficiency.
- Oversee stock levels and ensure timely restocking.
- Handle customer enquiries and resolve issues with care.
- Support, train and inspire your team.
- Maintain a clean, organised and safe workspace.
- Tackle day-to-day operational tasks with a proactive approach.

**What We’re Looking For**:

- Proven leadership experience with a strategic, solutions-focused mindset.
- Excellent communication skills and a strong sense of empathy.
- The ability to stay cool and effective in a fast-paced setting.
- A goal-oriented attitude and drive for personal and team growth.
- Punctual, reliable and full of positive energy.
- A strong sense of ownership and initiative.

**What You’ll Bring**:

- Previous supervisory experience.
- Sharp problem-solving abilities and a can-do attitude.
- A collaborative mindset and genuine passion for teamwork.
- Tech-savvy with solid computer literacy and keen attention to detail.
- A respect for punctuality and a proactive approach to challenges.
- Great energy and a commitment to delivering WOW.

**Why Join Us?**

At Cupcake Central, we’re not just a bakery—we’re a family. We believe that life is too short not to love what you do. Here, you’ll find a supportive team, opportunities to grow, and a workplace where your ideas matter.

**Ready to WOW Us?**

Send us your resume and a cover letter telling us about yourself, your goals, and how you’ll bring your unique magic to Cupcake Central. We can’t wait to hear your story and welcome you to our family

Let’s make life sweeter—together

Pay: $30.00 - $35.00 per hour

Expected hours: 40 per week

Work Authorisation:

- Australia (required)

Work Location: In person

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