Campaign Marketing Manager

Hi And thanks for stopping by
- We’re MYOB, and we’ve built the first Business Management Platform in Australia As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
- We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

**About the Team**
- Our Unified marketing team is here to drive un-believe-able results for the business. They create demand in market for MYOB and engage AU & NZ businesses when it matters most to either acquire or retain them. They’re dedicated to delivering value for our customers by understanding their business pain points, and needs and ensuring we deliver them value at every stage of their journey.

**The opportunity**
- Working in the Customer Communications Marketing team, you'll be responsible for the planning and execution of crucial comms to our existing customers. You’ll work in partnership with the Go-To-Market, sales and product teams as well as the wider Marketing team to contribute to our strategy. It’s a very exciting time in the Marketing team and this role provides an opportunity to really make a difference to the MYOB brand.

**You'll be focused on...**:

- Crafting and deploying comms on a variety of topics to a broad cohort of customers
- Deliver concise, creative and critical information to our customers through multi-channel campaigns
- Responding to any incidents or issues that may arise in a quick and urgent manner
- Creating and implementing campaigns targeted to customers around adoption of product features
- Partnering with internal teams (such as Product and PR) to deliver ad-hoc projects

**What we'd love to see from you...**:

- Previous experience with Salesforce Marketing Cloud (SFMC) and Salesforce CRM or HubSpot or similar
- Ability to lead and influence through strong interpersonal skills
- Understanding of key marketing communication principles
- A strong focus on the customer experience
- Excellent knowledge of each step in the process of creating communications, from the briefing process, through to copywriting, creative, production and overall project management
- Ability to handle conflicting priorities and work to deadlines and deliverables
- Experience in financial services and/or SaaS is desired

**Our Culture & Benefits**
- Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
- See what it's like to work at MYOB and what we're all about.

Do your best work in a flexible work environment, right down to financial assistance to set up your home office it’s called Flexperience, and it’s designed by you and your team
- Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
- Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
- A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more
- Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
- Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.