Business Operations Manager

**MAKE AN IMPACT ON WESTERN AUSTRALIA, WITH THIS EXCITING SENIOR MANAGEMENT OPPORTUNITY**

**Business Operations Manager (BOM), WA**
- Challenging and Dynamic, Multi-Site Role Across Western Australia
- Leading Industry Organisation and Growing
- Purposeful Mission ‘Bring Leisure to Life’
- Rewarding opportunity to make a real difference as a Senior Leader

**Our Company**

Belgravia Health and Leisure Group (BHLG) is at the forefront of the tourism, recreation and leisure industries. As part of the larger Belgravia Group of companies, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, aquatic and sporting venues in 250+ locations across Australia and New Zealand (and expanding)

You will join a great company that is focused on community wellbeing, people and culture, is aligned to our CLEAR Values (Customer Focused, Leadership, Excellence, Accountability and Results).

**The Role**

We are currently looking for an enthusiastic, people focused **Business Operations Manager (BOM)** for **Western Australia.** This role directly reports to the General Manager of Operations (SA/WA/NT) and is designed to provide leadership and guidance as you oversee the management of a group of facilities to achieve or exceed agreed results. The role will require you to be multi-venue based and will have a mix of travel requirements across Western Australia.

In this essential leadership role, you’ll drive financial and strategic operational plans, maintain high-value relationships with internal and external stakeholder, and identify growth opportunities. This role calls for a highly motivated professional with strong leadership skills, a passion for sport and recreation sector, ability to drive performance through people and a demonstrated history of achieving financial and operational success.

**About You**

You will demonstrate a successful track record in, facility management, sales and marketing, contract compliance, and effective management of key stakeholders, including the community, Councils and Belgravia to drive the success.

Inherent in the role is the commitment to ethical practices, to foster strong team motivation and reinforcement of the partnership values. To be considered for this role you will be a seasoned and professional manager, who leads with vision and energy, with extensive experience in commercial/business management, preferably from within the leisure, fitness, aquatic or facility management sector.

This is a unique opportunity for an outstanding people leader to coach, inspire and lead the team and the community within our premier leisure facilities

**Key Responsibilities**
- People: Lead and develop a high-performing team, fostering a culture of collaboration and innovation.
- Commercial Outcomes; drive a culture of accountability within your team to deliver budgets, ensuring efficiency and business plans to meet revenue and participation targets.
- Community & Contract Deliverables; oversee daily operations, ensuring efficiency, compliance, and excellent guest experiences.
- Business Development/Growth; build strong relationships with partners and stakeholders and execute contract retention plans

**ESSENTIAL**:

- Demonstrated financial analysis capabilities
- At least 5 years’ experience managing multi-venues/operations functions
- Budgeting skills
- Demonstrated track record for achieving agreed financial outcomes
- Able to adapt management interventions to varying circumstances
- Demonstrated capability for managing a team effectively and maximising efficiency from limited resources
- Leadership and staff motivation capabilities.
- Strong interpersonal skills
- Fantastic leader and coach
- A champion for change
- A passion for the role, the team, and guests

**We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.