Business Process Improvement Officer

4 days ago


Rivervale, Australia Southern Cross Care (WA) Inc Full time

People who work in aged care are special, and seeing the real difference you can make in people's lives makes it very worthwhile._
- Working in aged care is more than a job. That is what we love at Southern Cross Care (WA) and that’s why you will enjoy working with us _

**About the Role**

To provide contemporary business process improvement, analysis and redesign skills to drive the review and improvement of critical processes and practices, including the leveraging of technology to deliver benefits. This position is located in our Central Office in Rivervale. We offer a flexible working arrangement.

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**We’ll also be asking you to:

- **

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- To review critical business processes from end to end to identify existing process, determine the core issues and constraints and design improvements.
- Provide process mapping and analysis skills in documenting and analysing process and practice
- To assist key stakeholder in identifying their critical constraints and co-designing achievable solutions.
- Analysing and aligning new systems and technology to meet business requirements
- Identification and analysis of key process constraints and the design of achievable improvement for usability, efficiency and effectiveness
- Assisting with the implementation and change management for new systems and process to ensure benefits are realised
- Update policies, procedures and forms as required.

**About You**

**To be considered for this role, you’ll need:

- **
- Experience in a process review and improvement role of at least 5 years
- Highly developed process mapping and analysis skill
- Excellent attention to detail
- Highly developed skill in the visual process mapping of systems and process
- Highly developed skill in collaborating with stakeholders in identifying process constraints and co-designing solutions
- Experience in translating and aligning system features and capabilities to business requirements

Strong
**How to Apply**

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**Kindly note, if you progress to an interview, we’ll be asking you to provide:

- **
- Immunisation record (Flu & COVID19)
- A completed preemployment health questionnaire

**Southern Cross Care (WA) Inc. is one of the largest and leading care providers in Western Australia. We offer support and accommodation to over 3,000 people in metropolitan, regional and remote areas of W.A.



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