Technology Operations Centre Manager

2 weeks ago

Parramatta, Australia NSW Government -NSW Police Force Full time

**Computer System Officer Level 6**:

- **Ongoing Full-Time**:

- **Parramatta**

**About us**

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

**About the role**

We have an opportunity for a **Technology Operations Centre **Manager to** be part of our Technology Infrastructure & Networks, Technology Command team. The Technology Operations Centre (TOC) Managers’ primary role is to plan, organise, and manage a team of 24/7 operators to ensure stability and availability of all NSW Police Force critical technology services. The Technology Operations Centre Manager is responsible for data centre operations, real time availability insights, major incident management and enterprise problem management insights.

**What we can offer you**

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc; and
- in-house gym facilities.

**How to Apply**

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

**Target Question 1**:
How have you successfully maintained 24/7 availability across Data Centre/s in your previous roles?

**Target Question 2**:
How have you supported major incident management and real-time insight capabilities in your previous roles?

If you require any further information about this opportunity, please contact the hiring manager** Suzy Mann** **via 0467 554 055**.
- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

**Our commitment to Diversity**:
The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

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