Receptionist

4 days ago


Nelson Bay, Australia Peninsula Nelson Bay Full time

Job description

The Receptionist will be primarily responsible for providing a memorable guest experience at the front office through friendly and professional customer service and providing administrative support to the Hotel Management team.

As a casual Receptionist, you will be working mainly Saturday & Sunday with the potential for more hours on other days.

**About the role**:

- Maintaining records ensuring documents are distributed and filled within designated timelines
- Responsible for all room reservations including confirmations, checking in, and allocation of hotel rooms and guests
- Handling any guest inquiries and complaints in a professional manner and escalating to the General Manager when required
- Performing other related duties as requested by the General Manager

**Benefits**:

- Ongoing opportunities within a busy property
- Work within a supportive tight-knit team
- Career Progression & Growth

**Job Type**: Casual

Pay: $24.00 - $60.00 per hour

Expected hours: 20 - 30 per week

Schedule:

- 10 hour shift
- Mainly weekend work with some week days

*

**Experience**:

- Hotel Receptionist: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

**Location**:

- Nelson Bay, NSW (preferred)

Work Location: In person

**Job Type**: Casual

Pay: From $24.00 per hour

Expected hours: 20 - 30 per week

Schedule:

- 10 hour shift
- Shift work
- Weekend availability

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person


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