
Guest Service Agent
2 weeks ago
Company Description
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again.
**Job Description**:
Oaks Sunshine Coast Oasis Resort currently have multiple opportunities available for both full time and casual Guest Service Agents who are passionate about providing excellent customer service.
**Responsibilities include**:
- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay
- Availability to work shifts Monday-Sunday
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
**Qualifications**:
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
Additional Information
**Study for free and receive $1000**
Minor Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work with us.
- Receive a nationally recognised certificate
- Attend training during work hours
- Network with team members across hotels
- On completion, you will receive $1000 AUD
- _Please enquire with the hiring manager for eligibility details and terms and conditions._
**Join our positive and vibrant team and be rewarded with these team benefits**:
- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- Hundreds of discount savings and earn cashback at your favourite retailers
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.
-
Guest Service Agent
7 days ago
Sunshine Coast, Australia Oaks Hotels Full timeCompany Description Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. **Job Description**: We are looking for an enthusiastic and professional Guest Service Agent on a full-time basis at Oaks Oaks Sunshine Coast Seaforth Resort. The...
-
Guest Service Agent
3 days ago
Sunshine Coast, Australia Oaks Hotels Full timeCompany Description Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. **Job Description**: Oaks Sunshine Coast Oasis Resort are...
-
Guest Service Agent
8 hours ago
Sunshine Coast, Australia MINOR Hotels Full timeOaks Sunshine Coast Oasis Resort are looking for Full-time Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins...
-
Guest Service Agent
2 days ago
Sunshine Coast, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
2 days ago
Sunshine Coast, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
2 weeks ago
Sunshine Coast, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Guest Service Agent
5 days ago
Sunshine Coast, Australia Minor International Full time $16,821 per yearCompany Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
-
Guest Service Agent
1 day ago
Gold Coast, Australia Mantra Legends Full time**Mantra Legends** is an iconic hotel, with its superb central location and history of being a meeting point for Surfers society. These days, it’s popular with overseas visitors, who can enjoy a drink in the lobby bar followed by the famous nightly seafood banquet in the hotel’s own Fables restaurant. Join a legendary crew and work with the best. Do you...
-
Night Guest Service Agent
7 days ago
Sunshine Coast, Australia Oaks Hotels Full timeCompany Description Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. **Job Description**: We are looking for enthusiastic and professional Night Guest Service Agents on a part-time basis to join the team at Oaks Sunshine Coast Oasis...
-
Guest Service Agent
4 weeks ago
Gold Coast, Queensland, Australia JW Marriott Full timeJoin to apply for the Guest Service Agent (Front Office) role at JW MarriottJoin to apply for the Guest Service Agent (Front Office) role at JW MarriottAdditional InformationJob Number25118026Job CategoryRooms & Guest Services OperationsLocationJW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217VIEW ON...