Data Analyst

1 week ago

Sydney, Australia CareCone Australia Full time

**JD-**
**Position-**Data Analyst - CMDB

**Exp
- 5+yrs**

**Skill-**

**Job Type
- Permanent**

**Location
- Sydney**

**JD-**
- 5-10 years of experience in Data Analysis, CMDB, or ITSM domains
- Hands-on experience with ITSM platforms, CMDB tools, automated discovery, and digital workplace solutions
- Familiarity with ingestion processes and integration workflows
- Strong SQL skills and experience in data transformation and reconciliation
- Proficiency in BI and visualization tools (e.g., Helix Dashboards, Power BI)
- Proven ability to analyze complex datasets and deliver actionable insights
- Knowledge of ITIL v4 practices, especially Configuration, Change, Incident, and Problem Management
- Strong communication skills with the ability to translate technical insights into business outcomes
- Adaptable, collaborative, and growth-oriented mindset

**Job Types**: Full-time, Permanent

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