Customer Due Diligence Analyst

**About Us**

Rabobank is the world’s leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.

**The Role**

Rabobank has an opening for an Analyst, Customer Due Diligence (CDD) in Sydney. This opportunity has arisen due to an internal movement. You will join a team dedicated to completing CDD activities for our online savings business.

Report to the CDD Lead - Rabobank Online Savings, you will join a highly engaged team who work average 1-2 days per week in the office.

**Top Role Accountabilities**:

- Perform initial onboarding & ongoing CDD assessments for Country Banking Australia & Rabobank Online Savings Australia clients to ensure accurate completion/ submissions & the bank’s regulatory obligations - including but not limited to the AML/CTF Act
- Conduct in-depth transactional analysis as part of ongoing CDD activities to ensure there are no inconsistencies observed in relation to the expected behaviour of the Client
- Escalate CDD files to enhanced due diligence teams as required for further analysis
- Undertake the following responsibilities to assist the Bank in complying with FATCA/CRS obligations to identify & report on clients who have a foreign tax obligation
- Check that FATCA/CRS on boarding forms have been completed accurately & in full & determine the FATCA/CRS classification of each NTB customer
- Act on changes to customer CDD information which may indicate a change in foreign taxpayer status
- Support the respective businesses in managing their risk by ensuring alignment to a standardised approach to customer due diligence processes
- Collaborate with in-house risk and compliance SMEs to ensure optimal outcomes with a specific focus in CDD & AML/CTF
- Other duties as directed

**To be successful you will have**:

- A minimum of 1 years’ experience in the financial industry, specifically KYC &financial crime
- A general understanding of AML/CTF legislation, Code of Banking Practice & FATCA
- Customer-service oriented with excellent communication & interpersonal skills
- Experience in working across multiple activities in a fast paced, dynamic, & collaborative environment
- An ability to analyse complex structures to determine risk exposure and applicable KYC/AML requirements
- Good stakeholder management skills
- A high level of accuracy & attention to detail

**Our Values**

Rabobank values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, “Client Driven”, “Responsible”, “Professional” & “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.

**What we're proud to offer you**:
**Wellbeing leave**. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives

**Education Assistance Program**. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development

**Parental Leave** that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave)

**Bonus and Additional Leave**. We realise sometimes 4 weeks Annual Leave isn't enough At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave

**Extra Insurance**. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance

**Rabo Workplace Giving program**. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners