R.m. Williams Team Leader Chadstone

6 days ago

Chadstone, Australia R.M. Williams Full time

**About R.M.Williams**

Reginald Murray (‘RM’) Williams founded the company, R.M.Williams, in 1932 in the Australian outback. Today R.M.Williams creates purposefully designed, beautiful footwear, craft and accessories to enjoy on all of life’s adventures. Our iconic men’s and women’s leather boots and hand-plaited belts, handcrafted in our workshop in Adelaide, give a piece of Australian bush culture to passionate followers of superior products the world over. Today, R.M.Williams exports to 15 countries, has more than 60 retail stores in Australia and New Zealand, 1 store in the US, 2 stores in London. In addition, R.M.Williams is available at more than 700 stockists around the globe.

**Team Leader - 3IC**

We currently have a vacancy for a Team Leader 3IC in our Chadstone Store. The Team Leader are responsible for supporting store operations and assisting the Store Manager leading the team.

The successful applicants will have experience working for a footwear or premium fashion retailer and will be responsible for the following:

- Participating in regular monthly staff training meetings and ensuring all staff have adequate product knowledge and customer service skill
- Assisting with staff management including training on product knowledge, and motivating to achieve sales targets
- Ensure the store is kept presentable and in-line with Visual Merchandising standards to maximise sales potential
- Providing customer care by ensuring customers are welcomed in, are provided with product knowledge, advice and history and leave the store with a positive experience
- Provide follow up and after sales care to customers
- Overseeing and contributing to sales targets and KPIs

**Skills and Experience**
- Have at least 2 years experience as Sales Associate and looking for the next step your career
- Proven ability to meet and contribute to sales targets
- Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
- Excellent communication skills when interacting with customers, managers and coworkers

**What we offer**
- Exclusive private health partnership
- 4 weeks annual leave
- 10 days personal leave
- Employee discount on products
- Paid Parental leave
- On the job training provided
- Long term career opportunities

R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Rotating roster

Supplementary Pay:

- Commission

Work Authorisation:

- Australia (preferred)

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