Customer Service Officer

2 days ago

Craigieburn, Australia Westpac Banking Corporation Full time

Customer Service Officer
- **Join a supportive team in our Bank of Melbourne Epping branch**:

- **Permanent full time role - 38 hours per week**:

- **Customer service role working with the local community**

The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation where the best talent thrives. This includes offering opportunities for our employees to work towards industry recognised qualifications (backed by us) and work with proven leaders that will help you accelerate your banking and financial services career.

**How will I help?**

As a Customer Service Officer, you will be key to the Bank of Melbourne's strategic purpose of creating better futures together, helping our customers, communities and people to prosper and grow. The role of a Customer Service Officer involves consistently processing customer transactions efficiently and accurately, in addition to providing a seamless service. You will also identify opportunities to help our customers meet their financial needs by referring them to the right person.

**What's in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you'll be paid well, and supported throughout your career so you can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer.

**What do I need?**

The key skill you will need for this role is a genuine desire to help customers and deliver the best service every time. You may not have banking experience, but that's ok. We can teach you the banking side of the role. You will have a great attitude and a friendly manner and will be looking for that next role, where you can be your best.

**What's it like to work there?**

We aim to provide one big, supportive team of people who help us achieve our purpose of creating better futures together. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**

Start here. Just click on the **APPLY** button.

**Prior to applying, please speak with your People Leader.**

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.

Job ID 300001513314989

  • Customer Service Team Member

    4 days ago

    Craigieburn, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Casual Customer Service and Sales Assistant

    13 hours ago

    Craigieburn, Australia Beacon Lighting Full time

    **If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Craigieburn store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture**and** performance based profit share...

  • Gym Receptionist

    2 weeks ago

    Craigieburn, Australia Elevate 24:7 Fitness Full time

    Elevate 24:7 Fitness is a Brand New multi-million-dollar large format fitness club opening in CRAIGIBURN, VIC. We are truly passionate about our purpose & our Super-Club is built to transform lives every day through fitness. By creating a clean and spacious gym that has everything under one roof, for all members & casuals to achieve the results they’re...

  • Telstra Retail: Full Time Customer Service

    6 days ago

    Craigieburn, Australia Telstra Business Technology Centre Perth South Full time

    **Employment Type**:Permanent **Closing Date**:27 June 2025 11:59pm **Job Title**:Telstra Retail: Full Time Customer Service & Sales Consultant CRAIGIEBURN **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...

  • Accounts Officer

    2 weeks ago

    Craigieburn, Victoria, Australia Australian Homeware Enterprises Full time $60,000 - $80,000 per year

    Accounts OfficerLocation: Craigieburn, VICEmployment Type: Full-timeAbout UsAustralian Homewares Enterprises is a leader in the home improvement industry, known for quality products and a strong customer focus.Following recent structural changes and upcoming system enhancements, we are seeking an experienced Accounts Officer to join our dynamic Craigieburn...

  • Customer Service Team Member

    8 hours ago

    Craigieburn Warehouse, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Office Admin

    2 weeks ago

    Craigieburn, Australia James An College Craigieburn Full time

    **Office Admin** An exciting opportunity now exists for an Experienced Admin person to join the team at James An College Craigieburn as they grow their successful tuition centre. The enthusiastic and capable administrator will need to effectively and efficiently process enrolments, monitor student progress, assist with students/parents query, issue...

  • Spray Service Technician

    1 week ago

    Craigieburn, Australia DuluxGroup Full time

    Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually - Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth - Enjoy generous discounts on DuluxGroup products and through our corporate partnerships **Our company**: For...

  • Membership Services Representative

    13 hours ago

    Craigieburn, Australia Zap Fitness Full time

    **Zap Fitness 24/7 **is Australia's fastest-growing, fully-owned 24-hour gym chain with world-class facilities in over 56 points of presence across Victoria, South Australia, and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our people are passionate about...

  • Membership Services Representative

    1 week ago

    Craigieburn, Australia Zap Fitness Full time

    **Zap Fitness 24/7**is Australia's fastest-growing, fully-owned 24-hour gym chain with world-class facilities in over 56 points of presence across Victoria, South Australia, and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our people are passionate about...