Counter Team Member

2 weeks ago

Longford, Australia Hill Street Grocer Full time

At **Hill Street Grocer**, we bring happiness through great food and are passionate about giving exceptional customer service. We go above and beyond to provide an enjoyable shopping experience in a beautiful environment. We embrace excellence and encourage our team members to grow and succeed in a business they are proud to be a part of.

We are interested in hearing from experienced applicants who are available during the daytime, particularly on weekdays. Roles can be full-time, part-time or casual, with flexibility to suit your schedule.

**About the role**

As a Counter Team Member, your day will involve:

- Welcoming customers, answering their questions and providing information on products and promotions
- Operating Point-of-Sale (POS) registers and other electronic equipment; learning product names and codes for efficient transactions.
- Serving customers efficiently, in a friendly and courteous manner
- Bagging, packing or wrapping purchases to ensure safe transport; offering or arranging assistance to carry customer’s groceries to their car when necessary
- Processing refunds and exchanges, resolving customer queries
- Learning and following the laws restricting the sale of alcohol, cigarettes and tobacco-related items
- Updating displays around the counter, ensure the area is clean, tidy and inviting to customers
- This is a casual or full-time role

**You will need**:

- A friendly attitude, with strong communication and interpersonal skills, and a high level of competence in written and spoken English
- A love of working with food
- A high level of energy and ability to take direction and show initiative
- Ongoing daytime availability on at least 3-4 days per week and alternate weekends (Your standard roster will be agreed based on operational needs as well as your availability.)

Our team member benefits include staff points via our Hill Street shopping rewards program, as well as access to cashbacks from 65+ major retailers and flexibility options to access earned wages in advance of 'payday'.

No recruitment agencies, please.

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