Guidance Lead

16 hours ago

Melbourne City Centre, Australia Energy Safe Victoria Full time

Our purpose is to keep Victorians energy safe and ensure energy is used confidently. Through education, regulation and enforcement, we work to ensure that energy safety, supply and efficiency are a priority in Victoria and something our customers can be confident in. Our people come from a wide range of professions with diverse skills and experience driving the success of Energy Safe Victoria.

**About the opportunity**

We have an exciting 2-year fixed term opportunity for a Guidance Lead to join Energy Safe's Gudance Team within the Customer and People's Experience Division.

**You will contribute by**:

- Establish and lead our Guidance team
- Lead the planning, development and implementation of high-quality industry guidance materials to assist industry stakeholders to understand their obligations and to support them to comply with their obligations under legislation and technical standards, industry best practice, and Energy Safe's position.
- Identify, liaise and consult with internal and external stakeholders to ensure guidance is correct and meets cohort needs.
- Review and update existing industry guidance to ensure it is current and meets industry needs
- Develop internal procedures and templates for the development and production of guidance materials
- Provide advice, recommendations and innovative program options and solutions to support the delivery of the guidance to industry.
- Assist in identifying trends and issues and prioritise guidance material demands based on Energy Safe's priorities.
- Evaluate the effectiveness of guidance materials, and implement a continuous improvement cycle to ensure all published materials remain current and valid

**To be successful, you'll have**:

- Current Certificate IV qualification in Training and Assessment, or willingness to undertake
- Experience in developing technical and/or regulatory guidance materials
- Knowledge of Victoria's energy safety legislation
- Experience in leading a small team
- A very high level of technical and/or regulatory writing skills
- Well-developed analytical and problem solving skills, ability to lead, provide advice and guidance to resolve issues and introduce improvement.
- High level advocacy skills and the ability to assertively provide and deliver authoritative guidance and advice in such a way that it is possible to maintain good relationships when dealing with stakeholders.
- Experience in developing guidance materials in a range of formats, including documents, presentations, visual and audio formats.

**How to apply**
- Energy Safe Victoria values the unique backgrounds, experiences, and contributions that each person brings to our organisation and welcomes and celebrates diversity. Our aim is to create a workforce that reflects the diversity of the community that we are here to protect. We invite you to talk to us about any preferences or adjustments you may value or require to either the recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support._

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