Injury Management Advisor

**Introduction**:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**:
As an Injury Management Advisor, you will use your expertise in injury management to provide advice and assistance to claims staff to promote appropriate injury management for injured workers, which will in turn translate into durable Return to Work outcomes relating to Workers Compensation claims.

If you’re a Workers Compensation expert looking to step into injury management, or perhaps have a background in allied health, rehabilitation or personal injury and are wanting to explore a different career path where you can utilise your unique skills, this may be the role for you

At GB, we support and encourage internal career progression, whether your goal is to become a claims specialist or a future leader, we want to see you grow and succeed. We offer dedicated learning and career pathways and provide ongoing training for a variety of roles. We invest in our people through succession planning and have a number of mentoring and training programs available.

**How you'll make an impact**:
**Your responsibilities will include**:

- Implementing your Personal Injury expertise in the review of complex medical requests arising from Worker’s Compensation claims
- Collaborating with Case Managers and Treating Health Providers to review and make recommendations for treatment plans for injured workers based on medical advice and evidence
- Liaising with Medical Advisors relating to specialised and niched requests for surgery and treatment to ensure Worksafe and industry guidelines are being adhered to as part of treatment requests
- Advising employers, employer consultants and other stakeholders with updates regarding injury management strategies
- Providing quality customer service to injured workers, employers, employer consultants & other stakeholders
- Providing Injury Management expertise and advice, as well as coaching and mentoring to claims managers
- Ensuring timely, educated and informed medical claims management decisions are made, with an objective to improve outcomes all parties involved.

**About you**:
**What are we looking for?**
- Tertiary qualifications within the Allied Health or the Personal Injury industry and/or Work experience within the personal injury management or Workers Compensation industry
- Expertise in implementing relevant legislation as part of decision making within the insurance industry
- Attention to detail and critical thinking skills, and an aptitude for working in a fast-paced environment
- A passion for coaching and mentoring
- Excellent customer service, communication and interpersonal skills

**What we can offer you**:

- Attractive remuneration packaging & flexible work arrangements including Work from Home
- Paid Parental Leave
- Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Opportunities for ongoing education and development
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
- Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more
- "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication

**To apply**
If you think you can make a positive difference to our business, we want to hear from you today

To be considered for this opportunity you must have right to live and work in Australia when applying.
Agency applicants will not be considered for this position.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

**Compensation and benefits**:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance