Service Manager
2 weeks ago
**743**
**Canberra, Australian Capital Territory AU**
Chubb Fire and Security are seeking an Electronic Security Service Manager in Canberra, responsible for our service operations across the ACT. This is a fantastic opportunity for an established Security Industry Professional, experienced Service Manager or ambitious Supervisor / Lead technician to run a high achieving team for a market leading company.
**Responsibilities**:
- Building strong and lasting client relationships with Key Accounts, department managers, technicians, suppliers, admin and EHS staff
- Ensuring your team is motivated and trained to the latest and highest of standards - especially regarding EHS, Process improvement, Standard Work to ensure field technicians' performance is operating effectively and efficiently as possible
- Ensuring service is carried out to the highest customer service and technical standards
- Driving strategies for business growth in conjunction with our business development and engineering teams
- Accurate budgeting, forecasting and reporting.
- Maintaining a workforce that will meet customer service needs of the business
**Experience and Knowledge Requirements**:
- Previous experience in the Electronic Security industry, ideally in a supervisory or management role
- Previous experience managing a team of field technicians and/or service professionals
- Sales focused with an eye for new opportunities for growth
- A team builder who can identify skills gaps and implement training programs
- Able to accurately produce and implement budgets, forecasts and reports, sound understanding and ability to read and manage P/L
- Excellent organisational and leadership skills
- Hold an ACT security license and able to obtain government security clearance
**Benefits**:
- The chance to make your mark in an already performing branch with an industry leader
- Unparalleled training opportunities including assistance with qualifications, progression opportunities across the country
- Generous salary package including car allowance
- We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds._
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