Assessment Officer

4 days ago

Melbourne City Centre, Australia Victorian Building Authority Full time

An Ongoing, Full Time opportunity currently exists, for an enthusiastic, results driven person to join the Complaints and Statutory Referrals team.
As an Assessment Officer you will be responsible for case managing matters received by the Complaints and Statutory Referrals team, with core functions including the assessment and evaluation of building and/or plumbing complaints; building surveyor termination requests, and referrals and notifications from building surveyors.
The role will undertake effective case management and assessments in accordance with relevant legislation and VBA guidelines, as well as initiating appropriate courses of action, including achievement of compliance, warnings, triage for investigation, referrals to other agencies.
The role also focuses on liaising with a range of stakeholders, delivering the VBA's customer service imperatives and maintaining relevant case management systems.

**Who we are looking for**:

- Experience working within a legislative or regulatory environment and/or in a relevant industry profession.
- Excellent verbal and written communication, interpersonal and negotiation skills, including the ability to explain legislation, policy and technical concepts to stakeholders using clear and concise language.
- Experience in complaint case management functions in a complex environment.

VBA Commitment
We value and encourage flexibility for all, and so we support all our roles to be worked flexibly in some way, including part-time, to support a diverse, adaptive, and high-performing workforce. We encourage you to discuss flexible work options with the hiring manager during the recruitment process.
Working at the VBA - what you can expect
- A hybrid working model
- Challenging work and a continuous learning environment
- Flexible work options including part-time, compressed work schedules, flexible start and finish times, and purchased leave options.
- A competitive salary, 10.5% superannuation and an annual Agility Allowance

How to Apply

**We require you to upload**:

- A detailed copy of your resume
- A cover letter outlining your relevant experience and how you feel it aligns to the role.

Important information

  • Migration Assessment Officer

    2 days ago

    Melbourne City Centre, Australia Talent International Full time

    **Job Details**: **Location** Melbourne CBD **Salary** AU$75000 - AU$80000 per annum **Job Type** Full Time **Ref** BBBH100645_1681195198 **Contact** Wes Elsayed **Posted** about 1 hour ago - **Reporting to**: Manager, Assessment Services - ** Department**: Skills Recognition General Occupation **Role Type**: Six-month fixed term...

  • Dispute Assessment Officer

    1 week ago

    Melbourne City Centre, Australia Department of Government Services Full time

    **About us** The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and...

  • Dispute Assessment Officer

    1 week ago

    Melbourne City Centre, Victoria, Australia Department of Government Services Full time $104,000 - $130,878 per year

    About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising...

  • Dispute Assessment Officer

    6 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    An exciting opportunity within the Dispute Settlement Centre Victoria team, Department of Justice and Community Safety - VPS 3 classification (salary range $72,751 - $88,336) - Fixed-term role for two years About us An exciting opportunity exists for a Dispute Assessment Officer to join our team in Dispute Settlement Centre Victoria, part of Dispute...

  • Home Loans Assessment Officer

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Entry Level Banking Credit Assessor Position! **Your new company** As an industry leader in financial services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With head office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by...

  • Program Officer, Offender Risk Assessment

    2 weeks ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Mentor, coach and train Corrections Victoria staff in the administration of risk assessment tools. - Ongoing opportunity to work with a high-performing and passionate team. - VPS Grade 4 : $90,067 - $102,192plus superannuation. The Department of Justice and Community Safety (the department) is seeking a Program Officer, Offender Risk Assessment to provide a...

  • Program Officer, Offender Risk Assessment

    6 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Mentor, coach and train Corrections Victoria staff in the administration of risk assessment tools. - Ongoing opportunity to work with a high-performing and passionate team. - VPS Grade 4 : $90,067 - $102,192 plus superannuation. The Department of Justice and Community Safety (the department) is seeking a Program Officer, Offender Risk Assessment to provide...

  • Project Officer Online Assessment

    1 week ago

    Melbourne City Centre, Australia Department of Education Full time

    **About the Department** The department provides a wide range of learning and development support and services. The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance...

  • Assessment Officer

    2 weeks ago

    Melbourne, Australia Department of Agriculture, Fisheries and Forestry Full time

    APS 4 - $74,882 - $81,521 per annum plus superannuation - Plant and Live Animal Exports, Animal Welfare and Regulation Division - Melbourne, VIC,Perth, WA - Conduct thorough assessments and issue export certifications, ensuring full compliance with the Export Control Act 2020. This includes handling certifications for a diverse range of food and plant...

  • Assessments Officer

    2 weeks ago

    Melbourne, Victoria, Australia The Royal Australian And New Zealand College Of Psychiatrists Full time

    **About us**The Royal Australian and New Zealand College of Psychiatrists (RANZCP) is responsible for training, educating and representing psychiatrists in Australia and Aotearoa New Zealand. The College is accredited by the Australian Medical Council (AMC) and the Medical Council of New Zealand (MCNZ) to deliver specialist medical education and training,...