Business Process Improvement Lead Sil Strengthening

1 week ago

Hawthorn, Australia Scope (Aust) Full time

**About Scope**

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), lifestyle options and therapy across 100 locations in Victoria.

**About The Role**

Reporting to the General Manager SIL Strengthening Program, the Process Improvement Manager is a key role within National SIL (Supported Independent Living) Strengthening Program.

The role will have accountability for supporting the delivery of consistent and sustainable SIL practices, streamlining processes across the organisation and lead engagement with appropriate stakeholders; developing and delivering process optimisation to ensure practices are sustainable, efficient and streamlined, while meeting customer need.

**About You**
- Minimum 5-7 years’ experience in process improvement environment
- Extensive experience in business process mapping and optimisation, business requirements documentation, gap analysis and continuous improvement delivery models
- A background or experience in Disability, Health, NFP and/or government is preferred
- Comprehensive knowledge of industry best practice regarding process maturity methodology, and BPM process management at scale
- Strong experience in managing organisational change

Position Description

**Scope as an Employer**

View our stance on inclusion and diversity, human rights and our Covid-19 policies.

Take your career on a journey with Scope and work proactively with us to achieve our purpose
- Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. As part of our Covid-19 response the Scope Covid-19 policy requires all our employees regardless of the job to have received at least 3 doses of a Covid-19 vaccine. Please note that the offer will be conditional on meeting these requirements._

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