Transition Specialist

11 hours ago

Gregory Hills, Australia Argyle Housing Full time

**Introduction**:
About you

As Transition Specialist you will ensure all end of tenancy tasks and processes are followed once received from the client support team to ensure clients have a timely and effective resolution to their tenancy and where required assist clients to transfer or remove the barriers to re-enter social or affordable housing. You will prepare and undertake dispute resolution practices for civil and administrative cases through the tribunal in NSW and ACT.

All roles within Argyle Housing are to be performed under the principle of “One Argyle” and with a commitment to client service delivery fostering the approach of ‘no wrong door’.

**Description**:
The Role

The Transition Specialist based in our Gregory Hills or Bowral Office focusing on:

- Collate paperwork, documentation and evidence
- Represent Argyle Housing at Tribunal
- Work collaboratively internally with other functions to ensure the client needs are appropriately or adequately addressed and other functions are updated with relevant information (e.g. vacant property)
- Conduct end of tenancy audit
- Undertake advertising of available properties (for affordables)

All other reasonable tasks as directed by manager

**Skills and Experiences**:
Selection Criteria
- Cert IV in Social Housing (desirable)
- Up to date knowledge of relevant tenancy and housing legislation
- Knowledge of social housing policies and procedures
- Sound understanding of social and community issues impacting on social and affordable housing clients
- Sensitivity and understanding of cultural and socio-economic characteristics
- Current driver’s licence

A few benefits of working at Argyle Housing
- Generous salary
- Not-for-Profit salary sacrifice options in addition to the tax-free threshold
- Work life balance
- Recognition program
- Wellbeing allowance

17.5% leave loading

This is an excellent opportunity for those seeking a satisfying and fulfilling role within a supportive team environment, whilst making a positive contribution to the community.

Applications that do not address the selection criteria will not be considered.

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