Project Delivery Consultant 2024-074

**About us**:
StarRez is a leading global provider of student housing and residential community management software, providing highly configurable, proprietary solutions to manage the student resident experience, occupancy, customer revenue cycle, conferences, and events, and more. Our team is committed to building software that positively impacts the lives of millions of residents each year, StarRez manages over 3 million beds and serves over 1,300 organizations today.

With a loyal and passionate customer base, StarRez is on a transformational journey serving some of the most prestigious organizations in the world including Harvard University, Stanford University, Yale, National University of Singapore, University of London, University of Canberra, Vail Ski Resorts (Staff Housing), iQ Student Accommodation (PBSA), Scape Living (PBSA and BTR).

**The role**:
As a Project Delivery Consultant, you'll lead end-to-end multiple StarRez projects. Your role includes providing expertise and consulting on StarRez software solutions, housing industry knowledge, and designing solutions based on customer business requirements.

**What you'll be doing**:

- Successful management of multiple concurrent StarRez projects and related activities
- Prepare and conduct professional training and consulting sessions (Onsite and Remote)
- Work with customers and StarRez teams to design integration of StarRez software with other systems
- Perform project activities and provide expertise and project management to the project team
- Understand and interpret customer requirements and actual late record specification details
- Central stakeholder management between StarRez and the client
- Respond to internal and external requests in a timely and professional manner
- Liaise with all internal teams to ensure work is done within the scope and on schedule
- Create and maintain project schedules and project documentation
- Ensure that internal processes and systems are accurately kept up to date
- Regularly report to the team manager or project manager and escalate issues as required
- Represent the company at industry events, with occasional travel required (up to 30%)

**Competencies Required**:
**Skills**
- Excellent written and verbal communication skills
- Self-motivated, disciplined, and able to work independently and as a part of a team
- Detail oriented with an understanding of the importance of producing project documents
- Ability to successfully build strong relationships with all stakeholders
- High level of productivity and ability to manage competing priorities
- Ability to prioritise tasks and set, manage, and meet deadlines
- Ability to provide resolution and/or escalation of customer concerns in a timely fashion
- Ability to understand how to communicate difficult/sensitive information tactfully both internally and externally
- Interest in effective technological solutions and a desire/ability to learn about a variety of technological concepts
- Ability to think logically and analytically to provide solutions to a variety of challenges

**Minimum Knowledge and Experience**:

- Proficiency in modern software solutions
- Technical aptitude to contribute and offer technology insight

**Reasons to join our team**
- You will be part of a vibrant and supportive culture, with weekly team lunches.
- ️ You'll get not just the regular 20 paid days of annual leave, but you'll also enjoy some extra time off around the holiday season (December) to recharge and spend time with your loved ones.
- We have a fun committee (FABO) to organise our team bonding activities.
- We are a flexible and hybrid workplace.
- You will have access to professional development opportunities.
- Be part of a global team, participate in monthly global meetings and partner with team members in different countries.
- Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Even if you don't have all the above skills or experience, but you feel you have what it takes to succeed in the role, we would love to hear from you.