Client Services Officer

1 day ago

Sydney, Australia NSW Government -Department of Communities and Justice Full time

**Illawarra South Region Court Locations**

**Talent Pool to be created for Full-Time, Part-Time, Ongoing and Temporary roles within Court Services**

**Salary - Clerk Grade 1/2 ($67,975 - $73,901) + Super**

The locations in the Illawarra South region where roles may need to be filled at this grade are:

- Batemans Bay
- Bega
- Campbelltown
- Cooma
- Goulburn
- Moss Vale
- Nowra
- Port Kembla
- Queanbeyan
- Sutherland
- Wollongong

**Your role**

As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.

At some locations, travel between Courts may be required. Circuit and relieving staff are required to possess a current Drivers Licence and must be willing to travel, including overnight stays.

**What you’ll do**

In this role, you will be responsible for:

- Supporting the efficient operation of the court including liaising effectively with a wide range of stakeholders
- Anticipating the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response
- Providing a high level of clerical and administrative support to the court and registry
- Using computer systems to accurately enter data
- Providing high quality client services
- Supporting the effective implementation of improved work practices
- Adapting to work in different jurisdictions

**What we’re looking for**
- Strong written and verbal communication skills
- Great time management and organisational skills
- The ability to work in a fast-paced environment with high volumes of work
- A professional demeanour
- High quality customer service skills
- Proficient or ability to quickly learn the use of different types of technology
- Be a team player who easily adapts to changing situations and environments
- You have high ethical standards

Download the role description.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. It’s work that really matters.

**Are you ready to join us?**

Answer the below targeted question either in the text box or in your cover letter:
**What does diversity and inclusion mean to you in the workplace?**

**Applications**

SEND IN YOUR APPLICATION TODAY - DO NOT DELAY

**Applications close**:08/09/23 at 11:59pm AEST.**

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_

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