Safety, Health, Environment and Quality Officer

**Who are we?**

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time.

Today, we are proud to share we’ve served over 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 250+ pet-obsessed people, and we're continuing to grow (yes, looking at you). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

**Our Mission**

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to increase the lifespan of dogs and cats.

**The Role**

Our SHEQ (Safety, Health, Environment and Quality) Officer, is responsible for ensuring site operational practices adhere to human safety, environmental, and quality and food safety standards, and where they do not, that appropriate escalation, root cause analysis and corrective and preventative actions are taken.

This is a supporting and enabling role, predominantly about teaching, coaching and mentoring peers and frontline teams to embrace the Lyka SHEQ roadmap.

**Responsibilities**
- Lead and assist the respective site and network teams in delivering and embedding the SHEQ roadmap tactical and strategic initiatives.
- Ensure compliance with Lyka's safety, quality and environmental policies and procedures and other statutory and legal requirements.
- Ensure quality control processes throughout the manufacturing and supply chain process, including receivals, product preparation, product manufacturing, product storage, packaging, fulfilment and dispatching.
- Inspect and monitor the facility to ensure a high-level of cleanliness is maintained in order to meet international food safety requirements.
- Keep accurate documentation of product quality records, tests and inspections that have been conducted, to ensure full traceability.
- Document new SHEQ processes, either in isolation or SHEQ documentation components within other manufacturing supply chain documentation, and the creation of training materials.
- Set requirements for raw material or intermediate products for suppliers and monitor their compliance.
- Track and investigate customer complaints and any non-conformance issues, and present opportunities to rectify these issues with relevant teams.
- Participate in continuous improvement activities as required, including strong and robust root cause analysis.
- Attend, drive and co-facilitate the site and network tiered accountability meetings and network WHS and Q&FS meetings; provide support and backup to the Network SHEQ Lead as required.
- Embrace Lyka’s new SHEQ Management System and its integration with other Lyka Systems, driving its implementation and ensuring teams are using it to its full capability. Assist in creating, implementing and measuring use of SHEQ aspects of the Lyka Operational Management System (LOMS).

**Requirements**:

- 5+ years QA/QC experience in a food manufacturing environment (meat production and cooking preferred).
- Experience with ISO Quality Systems, HACCP and GMP environments.
- An in-depth understanding of quality control and assurance procedures and relevant standards.
- Experience in a micro laboratory, with internal sampling and testing skills and capability.
- A high level of commitment and passion, particularly with regards to human safety, food safety, the environment, and customer service.
- Strong communication, relationship building and influencing skills, with the ability