Retail Sales Assistant

4 days ago

Sydney, Australia Hands Full time

We are looking for a long-term retail sales assistant to join our Newtown store. If you love carefully-curated design and playful home decor and accessories, we’d love to hear from you. We are hiring for a part-time/full-time position.

At Hands you will have the opportunity to uncover customers’ needs and share products from local makers and independent international brands. You’ll be the person who guides customers — advising, selling, and sharing your own passionate interest in our products.

You will perform other roles within the store too, whether it’s maintaining the store or visual merchandising. You should be comfortable performing back-to-back services on our busiest days providing customer service and driving sales while being able to also have an eye for detail when managing product information and invoices.

Hands is a determinedly creative and progressive brand and workplace. We nurtures these qualities by employing people who share our passionate interest in design, innovation, and creativity. We offer a creative and inclusive workplace where talent is truly recognised and rewarded.

To be successful, you will have:

- Previous customer service experience is essential, preferably previous retail experience.
- Must be able to speak English and Mandarin fluently
- You are a positive and enthusiastic individual with a passion for people.
- You have basic computer skills and proficient in Microsoft Office and Google Drive
- You have agility to learn about and sell products and brands with an interest in design, lifestyle and homewares.
- The ability to communicate with warmth, energy and sincerity and be invigorated by constant personal interaction and able to converse as freely and comfortably with small groups as with individual customers.
- The flexibility to juggle multiple tasks with a 'can-do' attitude.
- From busy store times to having an eye for detail during downtime
- Positive attitude and must be willing to think on your feet, whilst managing your own work-flow with great organisational/prioritisation skills

Tasks & responsibilities include:

- Helping and engaging with customers
- Store presentation and cleanliness
- Management of stock
- Visual merchandising and product display
- Processing of store sales and online orders
- Open and close of store

If this role sounds like the perfect fit and this exciting opportunity interests you, we would love to hear from you We can’t wait to have you as part of Hands.

**Job Types**: Full-time, Part-time
Part-time hours: 8-36 per week

**Salary**: $24.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission

Ability to commute/relocate:

- All Sydney NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Mandarin (required)

Work Authorisation:

- Australia (preferred)

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