Telephone Sales Representative

4 days ago

Parramatta, Australia HCF Full time

**About the Role**

We are seeking a positive and engaging Telephone Sales Representative to join our Call Centre Sales Team. This full-time role is based in Parramatta, in a brand new call centre. It's close to public transport, and we operate a 'Hybrid' working model, which means you will have the opportunity to work from home and in the office.

**Key responsibilities include**:

- Receive inbound calls from potential customers and sell HCF Health and Life Insurance products
- Provide excellent customer service and answer queries customers may have about our products
- Follow up with customers who have expressed interest in our products
- Maintain accuracy and up-to-date records of customer interactions in our CRM system

**About You**
- Strong commitment to providing outstanding customer service & sales
- Proven experience in telephone sales or telemarketing
- Ability to work in a fast-paced environment and meet sales targets
- A positive attitude and willingness to learn
- Knowledge of Health Insurance products and Australia's Healthcare industry is an advantage but not essential

**Culture**

Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your own wellbeing journey, so that you can be at your best.

We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.

**Benefits**
- Up to 50% discount on health cover
- Special offers with your pet & travel insurance once you join us
- Recognised Family Inclusive Workplace
- HCF Recognition Program
- Study Assistance and 5 days study leave per year
- Family and Friends Day and Community Service Leave
- Health insurance

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