Quality Assurance Analyst

Permanent roleGold Coast - 2 days in office

This role is part of UNITE, our business-led, tech-enabled transformation - delivering simplification and benefits for our customers, employees and shareholders. This program is about delivering ‘one best way’. Be part of the foundation as Westpac embarks on a bold new venture to expand its Digital Banking team into Southeast Queensland as we deliver award-winning customer experiences to millions of daily active users.

We are reimagining our digital platforms to deliver the best customer experience in the market, and you could be part of a team that is instrumental in delivering cutting edge technology into the hands of millions of our customers.

**How Will I Help?**
- Drive quality assurance for digital products, ensuring top-notch performance and stability.
- Actively participate in agile ceremonies to meet the Definition of Done (DOD) for every user story.
- Manage test infrastructure, execute automated tests, and maintain test cases.
- Develop and maintain automation test scripts (Selenium/C#, Appium/Kotlin) for desktop, mobile sites, and native mobile apps.
- Perform both automation and manual testing for banking apps on iOS and Android.
- Collaborate with cross-functional teams, write clear bug reports, and ensure timely resolution of issues.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What Do I Need?**
- Industry-recognized testing certifications (e.g., ISQTB Foundation, ASQTB Mobile Testing) and strong automation testing skills.
- Experience in API testing (POSTMAN, Charles, BURP) and mobile app automation (Appium, TestNG).
- Proficiency in web app automation (Selenium, Gherkin, Nunit, Cucumber) and knowledge of Java/Kotlin/C#.
- Working experience with CI/CD tools (Bamboo, Jenkins) and code management tools (Git).
- Excellent attention to detail, communication skills, and a solid understanding of Scrum and Agile frameworks.
- Self-motivated with a growth mindset, able to work effectively with various stakeholders and vendor partners.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY**or **APPLY NOW**button.

**Do you need reasonable adjustments during the recruitment process?**

UNITEProgram