Advisor - People Innovation and Experience, Enablement

4 hours ago

Sydney, Australia NSW Department of Customer Service Full time

**Advisor - People Innovation and Experience, Enablement**

**Clerk Grade**:7/8
**Salary range**: $110,266 - $122,058 + super
**Employment Type**: Ongoing
**Location**: Sydney, Gosford, Newcastle with Hybrid arrangements
**Division**: People and Culture, People Innovation and Experience

**About the Role**

Are you passionate about improving the employee experience across a large, dynamic organisation? Do you thrive in agile environments and enjoy turning insights into action? We’re looking for a motivated and collaborative Advisor to join our team and help shape the future of work at DCS.

Reporting to the Associate Director Enablement, as an Advisor, you’ll play a key role in delivering DCS-wide employee experience programs that make a real difference to our people. You’ll work closely with cross-functional teams to support strategic initiatives, drive continuous improvement, and ensure our services are engaging, inclusive, and data-informed.

**What You’ll Do**
- Contribute to the design and delivery of employee experience programs that align with DCS’s strategic priorities.
- Facilitate agile ceremonies and support delivery teams in your role as a Scrum Master.
- Develop high-quality, visually engaging PowerPoint presentations and reports using Microsoft 365 tools.
- Translate complex data into clear, actionable insights through analytics and visualisation.
- Support business process mapping and service design activities to improve internal services.
- Collaborate with stakeholders across the organisation to ensure alignment and impact.

**What We’re Looking For**
- Experience working in agile teams, ideally with Scrum Master responsibilities.
- Strong written and verbal communication skills, with the ability to tailor messages to diverse audiences.
- Advanced Microsoft 365 skills, particularly in PowerPoint and Excel.
- Experience in business process mapping or service design is highly desirable.
- Familiarity with data analytics and visualisation tools (e.g., Power BI) is a plus.
- A proactive, collaborative mindset and a passion for improving the employee experience.

**Why Work With Us?**

At DCS, we’re committed to creating a workplace that reflects the diversity of the community we serve. You’ll join a team that values innovation, inclusion, and continuous learning. This is your chance to contribute to meaningful change and grow your career in a supportive, forward-thinking environment.

Salary Grade 07/08, with the base salary for this role starting at $110266 base plus superannuation

**Closing Date**:July 7th, 2025 at 10:00 am

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

  • People Experience Advisor

    2 days ago

    Sydney, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

  • HR Advisor, APAC – People Experience

    4 days ago

    Sydney, New South Wales, Australia Clyde & Co Full time $80,000 - $120,000 per year

    RoleAt Clyde & Co, the role of HR Advisor, APAC drives the coordination and delivery of cyclical people processes and employee experience programs across the APAC region, ensuring consistency, quality, and timeliness. You will develop broad HR generalist capability while acting as a key enabler of process excellence in close collaboration with Centres of...

  • People Experience Advisor

    2 days ago

    Sydney, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

  • Risk Enablement Advisor

    2 days ago

    Sydney, New South Wales, Australia NGS Super Full time $90,000 - $120,000 per year

    About usWe are an award winning, national $16B public offer industry fund focused on the education and community sectors. Working for NGS Super means being part of something bigger and working to make a difference to our members and their financial future.Our people are key to our success, and as we expand, we're committed to finding and retaining the right...

  • Aps 5 - Advisor, People and Culture

    6 days ago

    Sydney, Australia Federal Court of Australia Full time

    Messages To proceed, please enable JavaScript in your internet browser. After enabling JavaScript, you will need to close and re-open this browser window. $74,324 - $78,808 per annum, plus superannuation Ongoing / Non-ongoing, Full-time Sydney, NSW Position Overview The Advisor, People and Culture is a generalist position in nature, and works closely...

  • Advisor, People Connect

    1 week ago

    Sydney, Australia IAG New Zealand Full time

    **Advisor, People Connect** **12 month contract opportunity** Are you passionate about helping people and making a difference in their work lives? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we have the perfect role for you! As Advisor, People Connect, you will be the first point of contact for...

  • Advisor, People Connect

    2 weeks ago

    Sydney, Australia IAG New Zealand Full time

    **Advisor, People Connect** **12 month contract opportunity** Are you passionate about helping people and making a difference in their work lives? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we have the perfect role for you! As Advisor, People Connect, you will be the first point of contact for...

  • Experience Leader

    2 weeks ago

    Sydney, Australia GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

  • People Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Montu Full time $120,000 - $150,000 per year

    Company DescriptionMontu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is...

  • People Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Montu Full time $90,000 - $120,000 per year

    Company Description Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is...