Retail Customer Service Officer

6 days ago

Northam, Australia Australia Post Full time

**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the opportunity** As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities. **Role Details**: - Loaded casual rate **$33.66 / hour** increases to **$35.98** / hour after 3 months, + 12% Superannuation - Extensive, supportive full time (paid) training for 6 weeks on commencement, Monday - Friday, 8:45 am - 5:06 pm - ** Casual Position | "On Call" **after training your roster will include a mix of both scheduled and unscheduled shifts, Monday to Friday, between 8:45 a.m. and 5:06 p.m. **You'll be**: - Performing customer sales and service transactions with customers - Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS) - Conducting and processing a number of identity services transactions, including Australian Passport Interviews - Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities - Assisting customers with mail lodgements and associate costs - Building rewarding relationships with customers by understanding their needs - Assisting with administrative duties such as stocktaking and record maintenance **About you** You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to: - Have experience in customer service and/or cash handling - Be fit to lift up to 16kgs of mail regularly and stand for your shift **How we'll deliver for you**: - We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety - Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day - We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more. **We’re delivering together** At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Sales Merchandiser

    6 days ago

    Northam, Australia Retail Dynamics Full time

    **Why Retail Dynamics** We are a long-established Merchandising Company (22 years), who service Bunnings stores nationwide. We are currently looking for a Casual Merchandiser **An exciting opportunity has arisen to join our dynamic WA team who services our valued customers in the Northam area.** In **Benefits** - Monday to Friday shifts (no weekends) -...

  • Customer Service Representative

    2 weeks ago

    Northam, Australia GPC Asia Pacific Full time

    **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both challenging and rewarding. We have...

  • Corporate Services Officer

    2 weeks ago

    Northam, Australia Shire of Nungarin Full time $104,000 - $130,878 per year

    We are seeking to appoint an enthusiastic and self-motivated Corporate Services Officer to join our Corporate Services team. Providing first-class administration and customer service to the Shire of Nungarin's ratepayers, customers and staff members. Provide customer service to the administration function and ensure Council's Records system is compliant with...

  • Immediate Start! REXP Northam

    5 days ago

    Northam, Australia Reddy Express Full time

    Reddy Express Northam, Northam, Western Australia, Australia Posted Tuesday 22 July 2025 at 2:30 pm | Expires Monday 25 August 2025 at 2:29 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express),...

  • Operations Services Support Officer

    2 days ago

    Northam, Australia Water Corporation Full time $80,000 - $120,000 per year

    Join the Northam community in the Avon ValleyWhether you are a local, live in a nearby town in the Wheatbelt Region or planning to leave the big smoke for a tree-change, a great opportunity awaits to move your career to Water Corporation.We have a full-time fixed term opportunity available for aSupport Officer – Operations Servicesuntil26thJune 2026.You...

  • Development Services Technical Officer

    1 week ago

    Northam, Australia Shire of Northam Full time $60,000 - $180,000 per year

    Join Our TeamDevelopment Services Technical Officer | Full-TimeThe Shire of Northam is seeking a proactive and customer-focused Development Compliance Officer to join our dynamic team.In this pivotal role, you'll be responsible for monitoring and enforcing compliance with planning, building, environmental health regulations, and local laws. From conducting...

  • Sales & Service Watches & Jewellery Associate

    2 weeks ago

    Northam, Australia Boulevard Fine Jewellery Full time $45,000 - $65,000 per year

    Join Our Team as a Sales & Service Watch and Jewellery EnthusiastLocation: Northam Boulevard Shopping Centre, Fitzgerald St, Northam WA 6401Working Hours: Monday – Friday, 8:45 AM – 5:15 PMSaturday: 8:45 AM – 1:15 PMAre you passionate about the workings of watches and the beauty of fine jewellery?Do you enjoy delivering exceptional customer service and...

  • Retail Merchandiser

    2 weeks ago

    Northam, Australia CROSSMARK Australia Full time

    Retail Merchandiser - Kalamunda - WA (Car and License Required) Live in Northam or surrounds? Want a job that fits in with school runs, appointments, and everyday life? Employment Type - Casual Crossmark, a Great Place to Work® certified organisation! is offering ongoing casual work in your local area, 2 - 20 hours per week, Monday to Friday. No experience...

  • Maintenance Officer

    2 weeks ago

    Northam, Australia Juniper Full time

    **About Juniper**: At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western...

  • Operations Services Support Officer

    2 days ago

    Northam Regional, Australia Water Corporation Full time $60,000 - $90,000 per year

    Join the Northam community in the Avon ValleyWhether you are a local, live in a nearby town in the Wheatbelt Region or planning to leave the big smoke for a tree-change, a great opportunity awaits to move your career to Water Corporation. We have a full-time fixed term opportunity available for a Support Officer – Operations Services until 26th June...