Communications Officer

**Communications Officer**:

- **Ongoing Full-Time 8 roles**:

- **Newcastle**

**About us**

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

**About the role**

We have an opportunity for a **Communications Officer** to be part of our Radio Operations Group, Technology & Communication Services Command. The Communications Officer primary role is responsible for tasking and coordinating activities of police vehicles responding to incidents. The role also processes urgent and non-urgent telephone calls providing timely information to operational police to enable appropriate action to be taken.
- Successful applicants to undertake a paid training course.
- Shift work including penalty rates.
- Course to commence April 2025

For more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role), **click here** to view the role description.

**What we can offer you**

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination and;
- salary packaging options via superannuation contributions or a novated vehicle lease;

**How to Apply**

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

**Target Question 1**:
Can you share an instance where you showed resilience and courage while handling a challenging customer situation?

**Target Question 2**:
Can you describe an occasion when you had to juggle several tasks with varying levels of importance, how did you determine your priorities, and what was the outcome?

Applicants who meet the required standard will then proceed to an assessment centre where short-term memory, multi-tasking, decision making, resilience and problem solving will be assessed. Only applicants who rank highest in this process will proceed to the interview stage.

Initial entry requires undertaking the paid Training Program. This is a fifteen week full-time course, which will be run at Newcastle Radio Operations Centre, commencing April 2025. All trainees must successfully complete this Training Program and probation period to retain their appointment.

This role is classified as a shift worker in accordance with clause 3.58 of the _Crown Employees (NSW Police Force Administrative Officer and Temporary Employees) Award 2009_. Shift penalties are paid in accordance with clause 89.1 of the Award.

If you require any further information about this opportunity, please contact the hiring manager** Aileen Magurren via 02 4929 0800.**
- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

**Our commitment to Diversity**

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.