Junior Team Member

17 hours ago

Toronto, Australia Casa Nova Toronto Full time

Casa Nova Italian Toronto is seeking enthusiastic and customer-focused individuals to join our team as Hospitality Junior Team Members. As a leading player in the hospitality industry, we take pride in delivering exceptional experiences to our guests and providing a positive and supportive work environment for our employees.

**Responsibilities**:

- Welcome and greet guests with a friendly and professional demeanor, ensuring they feel valued and cared for throughout their visit.
- Assist in ensuring the cleanliness and presentation of all guest areas, including reception, dining areas, and common spaces.
- Provide prompt and efficient service, whether taking orders, serving food and beverages, or assisting with any guest inquiries.
- Collaborate with the senior team members to maintain high-quality standards and uphold our commitment to excellence in hospitality.
- Learn and adhere to health and safety protocols, ensuring a safe environment for both guests and fellow team members.
- Handle guest feedback and requests with empathy and a can-do attitude, working towards swift and satisfactory resolutions.
- Support other team members in various tasks to ensure smooth operations and a seamless guest experience.
- Participate in ongoing training programs to improve skills and knowledge in hospitality best practices.

**Qualifications**:

- Previous experience in the hospitality industry is a plus, but not mandatory. We are willing to train motivated individuals with a passion for customer service.
- Strong interpersonal skills and the ability to communicate effectively with guests and team members.
- Willingness to learn and adapt to different situations while maintaining a positive and professional attitude.
- Attention to detail and a proactive approach to problem-solving.
- Flexibility to work various shifts, including weekends and holidays, as per the business needs.

**Job Type**: Casual

Pay: $18.00 - $36.15 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work

Supplementary Pay:

- Penalty rates
- Tips

Ability to commute/relocate:

- TORONTO, NSW 2283: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Whats your weekly availability to work?

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 18/06/2025

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