Field Service Technician

6 days ago

Greater Adelaide SA, Australia 4AG Robotics Inc. Full time

**About US**

Welcome to 4AG Robotics We are a powerhouse of creativity, innovation, and cutting-edge technology. We thrive on making quick, smart decisions and believe that collaboration and excellence are the keys to our success.

**Key Responsibilities**:

- Install, configure, and calibrate agricultural robotic systems at customer sites.
- Diagnose and repair complex mechanical, electrical, and software issues.
- Provide hand-on and remote technical support to ensure continuous systems functionality.
- Offer comprehensive training to customers and farm staff on operating and maintaining robotics systems.
- Collaborate with the engineering team to improve product reliability and serviceability.
- Document all service activities and develop preventive maintenance plans.
- Maintain an organized inventory of tools, spare parts, and consumables required for service activities.
- Support field trails of new equipment and prototypes, providing valuable feedback on performance.
- Foster strong relationships with customers, acting as a trusted technical advisor.
- Adhere to all safety protocols and industry standards and working on-site.

**Qualifications**:

- Certification in robotics, mechatronics, engineering, or a related field.
- Field experience, preferably in agriculture or robotics systems.
- Proficiency in diagnosing and repairing mechanical, electrical, and software-related issues.
- Effective communication and customer service abilities.
- Experience with automation systems, PLCs, and industrial control system is highly desirable.
- Flexibility to travel internationally and work in diverse indoor and outdoor environments.
- A valid driving license

**What we believe**

Life in a start-up is always moving and we believe in changing our minds often to stay open to new ideas and perspectives that drive us forward into spaces and places we’ve never been. This is innovation to us. We disagree with each other often and we commit to moving forward together always. We go all-out in our work and are all-in with each other. We move swiftly and keep processes and controls to a minimum.

**The pay range for this role is**:
76,000 - 120,000 AUD per year(Remote - Adelaide, AU)

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