Customer Insights Analyst

7 days ago

Sydney Central Business District, Australia HAYS Full time

Customer Insights Analyst with a Leading Insurance Firm - PART TIME Permanent Role

**Your new company**
As a Customer Insights Analyst with a leading financial firm you will provide essential Customer and Data insight support to ensure valuable customer experience to all stakeholders. You will provide insights and analysis requirements in order to support the business and operations, this includes engaging with internal stakeholders in order to assist in preparing and managing the reports and communication of insights to the whole organisation.

**Your new role**
- Support the Customer Experience Team in managing the design and interpretation of customer research programmes and projects when required and assist in building and evolving Customer Experience strategies.
- Support the team in analysing and visualising data and customer insights for the business.
- Prepare PowerPoint presentations to deliver data reports to a variety of business departments including senior executives.
- Manage relationships with key stakeholders across the business to support projects and events as needed.

**What you'll need to succeed**
- Strong Data Management / Reporting Skills and Stakeholder management is required
- Advanced analytics skills needed.
- Strong Microsoft Office suite (Excel, Power Point) experience
- Have an interest in Customer Experience and or Customer Insights and Research

**What you'll get in return**
Great opportunity for someone looking for stable part time work to have work and life balance. Opportunity for career progression. Flexible working arrangements.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2664388

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