Medical Secretary

**Administration**

**Brisbane**

**Full Time**

**Icon Cancer Centre Australia**

Medical Secretary / Receptionist
- **Icon Cancer Centre North Lakes**
- Join our existing administration team and support our specialists, nursing staff and patients coming in for regular treatments
- **Permanent full-time **(Weekdays) - 9 McLennan Court, North Lakes QLD 4509
- Rapidly growing fast paced centre making a difference in everyday in our patients lives

“What matters most to me about working at Icon is the people. We have a fantastic team working in the centre. It's like a big family and that's really nice to be a part of.”
- Hayley Fairless, Icon Radiation Therapist_
- _

**The Opportunity**

As a
**Medical Secretary** based at our
**Icon Cancer Centre in North Lakes **on a
**permanent full-time** basis (76 hours per fortnight), you’ll join a truly connected and talented team who are passionate about delivering the best possible patient care.

Our team makes us who we are, they shape our impact and drive our success. And at Icon, you will be a true champion of our patients care by:

- Welcoming patients, collecting and entering personal details
- Scheduling/organising patient appointments, organise day lists for consultant
- Prep consult rooms and paperwork for each clinical session
- Answering telephone calls and responding to enquiries
- Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Oversee wait room and respond to patient queries
- Discharge procedures and paperwork
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities

**About You**
- Medical Specialist secretarial experience highly advantageous
- Experience with Medicare, DVA and Private Health Insurance favourable
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems - competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology favourable

**Who are we?**

***
Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

**Here’s why our people choose us**

**Purpose, at Pace**:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

**Connection, at Heart**:Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

**Opportunity, at Hand**:We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**A few of our benefits**
- Company-wide rewards, recognition and benefits portal
- Structured professional development program
- Access to novated lease options via our partner RemServ
- Access to clinical and non-clinical education programs
- Employee Assistance Program

**Excited to join us?**

At Icon, build relationships that matter.
**At Icon, You Can**.

Keywords: Medical Reception, Administration, Ward Clerk, Medical Administration, Practice Management, Doctors Clinic, Hospital Officer