Family Services Advisor
2 weeks ago
**About you:
You have a background in customer service and sales and are looking for your next opportunity. You have worked in an industry with direct customer interaction and are wondering how to combine your experience into a role with heart.
**About us:
InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.
Benefits of joining InvoCare:
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:
- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assistant Program
- Annual family day social events
- Flexible work hours, we offer shifts that fit around your life and commitments
- We are a diverse workplace and equal opportunity employer
- Set remuneration bands with regular performance discussions and remuneration reviews
**About the role:
In addition you will have:
- Previous sales experience in a service driven organisation working towards KPI's and targets
- A focus on customer service and collaborative business relationships.
- Ability to build rapport and trust with customers in an honest and ethical manner.
- Ability to prioritise and multi-task working with a busy schedule
- Ability to maintain confidentiality and discretion
- High attention to detail
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