Performance Lead

1 week ago

Perth, Australia BHP Full time

**About BHP**

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

**About the Role**:
**Location: Perth or Brisbane (Monday to Friday)**

We are actively seeking the talents of an innovative and engaging individual to join our Technology Remote Operations Centre (TROC) team as a Performance Lead.

Reporting to the Manager OT Operations TROC, this role presents a terrific opportunity to lead Customer Engagement, evolve the team’s career development strategy and capability frameworks, and standardise organisational change management and communications.

In this diverse leadership role, you will manage:

- Organisational Stakeholder and Change Management
- Customer Engagement (including comms and reporting)

**About the Team**

The TROC team purpose is to quickly predict, prevent and respond to Operational Technology Events and consists of over 100 team members. The role sits within the TROC team and supports Major Incident, Problem and Change Management teams.

**About You**:
To be successful in this role you will be an experienced and skilled professional with outstanding communication and stakeholder engagement skills. You are team oriented, and results focused with genuine passion for mentoring and coaching others to achieve results.

In addition, we are ideally looking for the following skills and experience:

- Organisational Change Management with excellent verbal and written communication skills
- Capability Development
- IT/OT experience
- Demonstrated Leadership experience
- ITIL Knowledge
- Strong analytical problem-solving skills and understanding root causes
- Ability to support and grow a culture of diversity within the team

**Remuneration and Benefits**

Join us and be rewarded with interesting, challenging work in a supportive team culture. Develop skills for life whilst enjoying access to benefits including; incentive bonus, award winning share scheme, education assistance and generous superannuation scheme.

As part of our commitment to inclusion and diversity, we offer a range of family friendly work practices, including flexible work arrangements, and a substantial parental leave policy, includes retirement savings / superannuation contributions during parental leave.

**About Our Process**

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

**Supporting a Diverse Workforce**

The size and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a unique BHP employee share program.

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