Product Owner

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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Product Owner - Travel Booking Automation

American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 18,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.

We’re moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients’ success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes.

We are committed to ensuring that our global workforce experiences a culture of belonging that leverages the diverse backgrounds and unique perspectives of our colleagues, clients, partners and communities, to foster a high performing multicultural and inclusive organization. We believe that a culture where everyone feels engaged, has a voice, and is empowered to achieve their full potential, is core to our purpose and success.

Position Overview
- Permanent full-time role
- Flexible work arrangements - remote or office based

We are looking for an experienced Product Owner to join our Product & Engineering team. In this role, you will globally scale a leading industry solution that differentiates GBT and drives customer acquisition in key verticals. Working with the Product Manager, you will be central to ongoing innovation, transforming the customer offering and bringing the product vision to life. By understanding customer requirements and defining clear development goals, you will guide delivery teams to maximise product value in line with business priorities.

Key Responsibilities:

- Prioritise and manage the product backlog
- Create user stories aligning to customer requirements - ensure user stories are understood by the delivery team to optimize sprint delivery
- Support the Product Manager to craft the product vision and execute the product roadmap
- Act as a translator between the business and technology to make sure the technology meets business needs
- Attend scrum events including backlog refinement, sprint planning, and retrospective meetings
- Manage the release plan, including test case creation and acceptance
- Train internal and external users to maximise product adoption and satisfaction
- Collaborate with the delivery team to drive continuous improvement, performance and security, and other non-functional requirements

Key Qualifications and Attributes:

- Solid experience working in technology product development
- Ability to work with integrated systems, including identifying and resolving dependencies
- Ability to translate business strategy and user requirements into product features
- Detailed knowledge of agile and other development methodologies
- Excellent written and verbal communication skills with an ability to engage both technical and non-technical audiences
- Project Management experience coordinating multi-functional teams
- Planning and scheduling skills to handle busy workload and multiple demands from internal and external customers
- Strong analytical and problem-solving skills
- Comfortable working with globally dispersed and remote teams

Preferred qualifications:

- Knowledge of travel technology and systems
- Knowledge of Energy, Mining and Marine travel logistics and operations
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Location

Australia - Sydney

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.- Get mental and emotional health support for you and your immediate family through one-on-one professional counseling sessions, on-demand webinars, and crisis support.- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.-
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues