Control Room Specialist

5 days ago

Redbank Plains, Australia TNT Express Full time

**About the role**:
As the control room specialist, you will develop and maintain sortation plans that optimise the performance of the depot operations. You will actively contribute to the effective management of the operation, ensuring that performance objectives are met or exceeded whilst ensure compliance with company policies and procedures.

**Key responsibilities**:

- Review and optimise sortation procedures
- Manage relationships with employees and stakeholders that encourages involvement from all
- Minimise damage to freight handled during operations
- Identify and act upon any opportunities for cost reduction
- Complete accurate and timely reporting
- Identify risks and opportunities within key processes & share findings with key stakeholders
- Ensure compliance with HSEQ legislation, dangerous goods legislation, operational procedures and Company policies
- Contribute to continuous improvement of processes, procedures and systems
- Ensure a high level of customer service is provided to all internal and external clients

**Experience required**:

- Three years relevant experience in an operations environment
- Knowledge of optimisation processes
- Knowledge of the business levers, processes, structures and finance
- Good knowledge of Operations processes and related technology
- Proven track record of continuous improvement
- Ability to realise concepts in a can-do mentality;
- Understands communication requirements in a multi-cultural environment.
- Proven experience and knowledge in effective training, coaching and people management practices, including leadership development
- Professional certification or equivalent level of experience

**The Company**

FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the worlds top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

**The Benefits**
- Safety Above All Culture - Uniform provided, including safety shoes
- Full training and support in a friendly team culture
- Excellent career progression opportunities with a global organisation
- Eligible for tuition assistance, travel discounts, employee assistance programs, recognition and award programs*
- Permanent employees upon 6 months of service

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