Promotions Assistant

2 weeks ago

Penrith, Australia Panthers Penrith Full time

**Panthers Penrith has an exciting opportunity for an energetic and friendly customer focused individual to join our promotions team.**

**About the Role**

We currently have an exciting opportunity for a dedicated and energetic team player with a welcoming smile to deliver outstanding customer service to our members and guests. Assisting our Promotions Coordinator, you will enjoy a range of duties associated with Raffles, Promotions, Bingo, Cash Housie and Member Services.

In this role, you will be required to undertake the following duties:

- Ensuring excellent customer service to our members and guests at all times;
- Demonstrate effective and clear verbal communication whilst using a microphone;
- Comfortable and confident to speak on a microphone;
- Support and conduct Raffles and Promotions in a professional manner at all times;
- Assist in Bingo and Cash Housie by hosting and calling;
- Inform members and guests of upcoming events and promotions within the club;
- Setting up and packing down of room;
- Cash handling;
- Handling customer enquiries and;
- Adhere to Panthers policies, procedures and legislative requirements.

**About you**

In this role, you will be required to have excellent customer service skills and the ability to communicate and liaise at all levels with a range of customers.

You will be punctual, have a strong work ethic and a positive and happy attitude to work. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including **nights,** **weekends** **and public** **holidays**.

**To be successful in this role you would need to possess the following**:
Essential skills & competencies:

- Outstanding communication and customer service skills;
- A strong work ethic and ability to work in a team environment as well as autonomously;
- High standard of personal grooming;
- Charismatic personality and a welcoming nature;
- The ability and initiative to work efficiently and pro-actively independently and in a team;
- Availability to work across a 7-day roster, including nights, weekends and public holidays.
- RSA and RCG Certificates (essential);
- 1-3 years of customer service experience (desirable);
- 1-3 years of cash handling experience (desirable);
- Intermediate to advanced computer skills and;
- Experience in a similar role would be highly regarded

**Why work for Panthers?**
- Work within a supportive team who prides ourselves on giving back to our employees
- Enjoy a 40% discount at any Panthers owned food outlets
- Enjoy a 20% discount on Panthers merchandise
- Reward and recognition programs
- Learning, development and career growth opportunities
- Enjoy staff get-togethers and much more

The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

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