Client Service Officer

3 days ago

Morley, Australia Demant Full time

Permanent Fulltime
- Location - Morley Clinic (WA)

**Are you looking for a change from Retail then this could be the role you have been looking for**

**Use your skills and help people gain access to better hearing through sales generating activities and customer service.**

**WHO IS AUDIKA**
- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.**We are looking for sales and customer service superstar to be a Clinic Co-Ordinator If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.**

**The Role**:

- This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing.- You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.-
**Responsibilities**:

- Perform sales generating activities to help more people hear better (full training is provided)
- Book and confirm appointments for clients with our online schedule tool
- Work with clients to determine their entitlement to government funding assistance and health fund rebates
- Follow up with existing clients to encourage renewal of the maintenance program
- Perform hearing screening checks (full training is provided)
- Provide administrative support for day-to-day clinic operations

**What’s in it for you**:

- Permanent, Fulltime
- Competitive salary + Super + performance incentives
- Supportive hearing care team
- Professional development through clear career path and professional training
- ‘MyRewards program - a program that offers discounts to more than 300 retailers and services across Australia
- Online Wellbeing centre - a platform offering activities, workouts, meditations, nutritional and financial advice - everything you need to live a healthier and happier life
- Employee Assistance Program
- Birthday and Christmas gifts

**Our Values**:

- Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.- We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.- We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

  • Client Support Officer

    1 week ago

    Morley, Australia ECHO Community Services Full time

    **Introduction**: Our purpose is to enrich the lives of people living independently in their own homes through connection to services and community. About ECHO ECHO Community Services is a registered charity providing care to the elderly to help them live in their own home with dignity while still maintaining their independence. We provide in-home...

  • Customer Service Officer

    17 hours ago

    Morley, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...

  • Customer Service Officer

    3 days ago

    Morley, Australia Workskil Australia Ltd Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...

  • Retail Customer Service Officer

    2 weeks ago

    Morley, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 week ago

    Morley, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Client Advisor

    3 days ago

    Morley, Australia ECHO Community Services Full time

    **Introduction**: Our purpose is to enrich the lives of people living independently in their own homes through connection to services and community. About ECHO ECHO Community Services is a registered charity providing care to the elderly to help them live in their own home with dignity while still maintaining their independence. We provide in-home services 7...

  • Centre Service Officer

    2 weeks ago

    Morley, Australia Australian Red Cross Lifeblood Full time

    Permanent part-time opportunity - 40 hours per fortnight Varied shifts across a rotating roster - Monday to Sunday Located at Morley Donor Centre, WA Discover life-giving possibilities Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations,...

  • Welfare Support Coordinator/ Intake Officer

    2 days ago

    Morley, Western Australia Ahanacare Full time $75,000 - $80,000 per year

    Ahanacare is looking for an experienced and exceptional Welfare Support Coordinator/ Intake officer on a FULL-TIME basis to join our team at Morley, Western Australia, reporting to the Service Manager or Director.About AhanacareWe work directly with National Disability Insurance Scheme (NDIS) participants to help them live a more independent and fulfilling...

  • Service Centre Manager

    2 weeks ago

    Morley, Australia Royal Automobile Club of WA Full time

    RAC Auto Services has an opportunity for a Service Centre Manager with experience in the automotive industry to join the Auto Services Team in Morley. - Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. - What can we offer you?- A...

  • Service Centre Manager/automotive

    4 days ago

    Morley, Australia Royal Automobile Club of WA Full time

    RAC Auto services has an opportunity for a Service Centre Manager with experience in the automotive industry to join the Auto Services Tean in Morley. - Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. - What can we offer you?- A...