Technology Enablement; Research

**Research & Operations Officer**
- The NSW Department of Education’s Information Technology Directorate (ITD) is transforming. We’ve streamlined our structure, strengthened our technical capability, and aligned every team to deliver real, lasting value for students, teachers and schools across New South Wales.
- We’re now recruiting passionate, skilled IT professionals to help us bring our redesigned structure to life and support the future of digital education. This campaign represents a strategic step forward to embed the right capability across all functional areas of ITD, building trust and confidence across the system
- There are exciting opportunities within Technology Enablement where you’ll partner with stakeholders across the department to uncover technology pain points & translate current and evolving requirements into robust IT roadmaps. We identify and solve problems to deliver quick wins, while ensuring we deliver on the departments long term IT strategy.
- **Ongoing** and Temporary** Full-Time**:

- **Location**:Across Sydney region**with**access to flexible working arrangements available**:

- **Salary**: Clerk Grade**3/4**with base salary ranging from $**84,659**to $**92,701**per annum, plus employer’s contribution to superannuation and annual leave loading**

**F**or further information please click on the role below to view the role description**
- Research & Operations Officer

**About the NSW Department of Education**
- At the NSW Department of Education, we educate and inspire lifelong learners from early childhood, through schooling to vocational education and training.
- We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We’re proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.

We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.

**Knowledge and experience**
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

**Essential requirements of the role**
- Hold a valid clearance to work with Children (Working with Children Check) or be willing to obtain.
- Demonstrated understanding of and commitment to the value of public education.

**Why Join Us?**
- Be part of Australia’s largest education system
- 35 hour working week
- Enjoy flexible working arrangements
- Flex leave entitlements, generous holidays and leave conditions
- Salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Fitness Passport
- Opportunities for advancement and mobility across the Department to support your career growth

**How to apply**
- Upload a written response to the following questions:

- Please provide an example of how have you supported a project team to ensure deliverables were met on time and within scope? (300 words)
- Describe a time when you identified a problem and proposed a solution based on data or research. (300 words)

**Closing date Monday, 18 August** 2025** at 11:59pm.**

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

**Responsibilities**:
Please refer to the attached Role Description