Retail Post Office Manager

9 hours ago

Northam, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

**You'll be**:

- Managing, leading and motivating a team by defining work objectives, monitoring, and evaluating performance
- Ensuring all business activities meet current compliance and legal requirements, documented sales processes and behaviours and ethical standards
- Managing the business operations and financial performance of the retail outlet - grow profitable revenue, maximise returns on investment, manage core and new business, and adhere to fraud control, financial integrity, and cash management
- Reviewing and analysing the performance of the Retail Outlet Operations to achieve the strategic targets and objectives
- Managing back-office processing such as continuous improvement of streaming and presentation of outward mail, adhere to revenue protection procedures, maintain Post Office Box service standards, stock inventory Identify business issues, challenges, and opportunities - organise information, evaluate options, develop a solution, and take appropriate action to maximise results in a timely manner

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to have:

- Extensive knowledge of retail operations and processes, products, and services
- Demonstrated ability to establish a collaborative working relationship with customers
- Evidence of having skills to lead and facilitate the implementation and acceptance of change within the workplace
- Proven ability to develop the skills and expertise of team members
- Experience in a similar customer-facing role which required effective and efficient resolution of customer complaints
- Demonstrated business and commercial management skills with the ability to analyse actual performance and to implement strategies to improve business operations
- Demonstrated high level interpersonal, written, and oral communication skills and an ability to establish and maintain effective working relationships with all levels of management and staff within the organisation
- A strong understanding of financial management and planning and therein the ability to grow profitable revenue ensuring better returns on investment

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    1 week ago

    Northam, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    5 days ago

    Northam, Australia Australia Post Full time

    **Help us deliver like never before**Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.**About the...

  • Retail Postage Sorter

    6 days ago

    Northam, Australia Australia Post Full time

    **Help us deliver like never before**Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.**About the...

  • Retail Operations Manager

    2 days ago

    Northam, Australia beBeeLeadership Full time $60,000 - $75,000

    Lead Store SupervisorRepco Northam is seeking a Lead Store Supervisor to oversee daily store operations and support the team in providing exceptional customer service. The ideal candidate will have previous supervisory experience and a strong background in retail or trade.About the RoleOversight of store operations, including staff supervision and management...

  • Retail Business Manager

    4 days ago

    Northam, Australia beBeeLeader Full time $80,000 - $128,000

    Key Leadership RoleWe are seeking a Retail Leader who can drive sales, manage costs and maintain exceptional standards in our deli department.About You:Previous experience in fast-paced customer-facing environmentsLeadership expertise to coach and develop your teamExcellent stock management, quality control and audit compliance skillsAble to simplify...

  • Northam Retail Operations Manager

    5 days ago

    Northam, Australia beBeeLeadership Full time $76,800 - $108,000

    We are seeking a highly motivated and experienced retail leader to oversee an established store in Northam. As the Store Leader, you will have autonomy in managing all aspects of the business, including team development, merchandising, stock control, and achieving results.Key Responsibilities:Lead a team of 8+ employeesManage all aspects of the business,...

  • Retail Operations Manager

    5 days ago

    Northam, Australia beBeeLeadership Full time $100,000 - $120,000

    Auto Parts Leader OpportunityThe ideal candidate will possess a proven track record of leading and developing teams to achieve exceptional results. As a seasoned professional in store operations management, you will be responsible for ensuring financial management and operational standards are met or exceeded.Develop and coordinate a team of retail and trade...

  • Sales Merchandiser

    5 days ago

    Northam, Australia Retail Dynamics Full time

    We are a long-established Merchandising Company (24 years), who service Bunnings stores nationwide. We are currently looking for a Casual Merchandiser or an ABN holder. An exciting opportunity has arisen for an energetic self-starter to join our Dynamic **WA T**eam who will service our valued customers across the **NORTHAM** **AREA **for around 3.5 hours...

  • Sales Merchandiser

    7 days ago

    Northam, Australia Retail Dynamics Full time

    We are a long-established Merchandising Company (24 years), who service Bunnings stores nationwide. We are currently looking for a Casual Merchandiser or an ABN holder. An exciting opportunity has arisen for an energetic self-starter to join our Dynamic WA team who will service our valued customers across the **NORTHAM AREA **for around 5**+ hours per...

  • Retail Operations Manager

    2 weeks ago

    Northam, Australia beBeeLeadership Full time $60,000 - $81,000

    Lead Night Fill Team with ColesColes seeks a dynamic and experienced Retail Leader to spearhead our night-fill team. This role offers the opportunity to make a tangible impact every day, contributing to a welcoming and engaging store experience for customers, team members, and the local community.