Retail Manager

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat
What this job involves
The Retail Manager is responsible for the ongoing retail management component of Floreat & West Leederville Shopping Centres. This includes building, maintaining and managing effective relationships with our retail tenants, monitoring and analysing budgets to assist with the management of the asset’s financial performance and delivering initiatives such as lease adherence, retailer engagement strategy, retailer assignments.
All whilst providing superior service to all stakeholders.
**Responsibilities include**:
Retailer Engagement & Centre Presentation
Develop a Customer Strategy & Engagement plan and communicate with retailers where applicable.
Ensure the centre presents to a high level and communicate with centre departments to ensure items actioned. Collaborate with CML and identify usage gaps in centre offering to incubate prospective retailers
Ensure retailers comply with their lease obligations in terms of presentation.
**Lease Administration**:
Prepare and administer all relevant documentation as required.
**Income**:
Ensure that all rentals, outgoings, turnover rental, promotion levy’s, tenant electricity and any other tenant recoverables are charged and collected by the due date as specified in the lease.
**Client Reporting**:
Assist in the preparation and implementation of the centres Business Plan, Income and Expenditure Budget and any client additional reporting required as requested.
Previous property management experience is highly desirable with a thorough knowledge of all property related functions
Current Real Estate Agents Representative Certificate or Real Estate License
Degree in Property, Business, Management or related discipline desirable
Has experience working in retail related asset or retailer environment
Excellent reporting and Microsoft Office skills, particularly in Excel
**What you can expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.