Aps 3 Participant Support Officer

2 days ago

Surry Hills, Australia Talent International Full time

**Job Details**:
**Location**

Surry Hills

**Salary**

Up to AU$36.27 per hour

**Job Type**

Full Time

**Ref**

BBBH97237_1673234695

**Contact**

Uvez Ahmed

**Posted**

about 4 hours ago

Talent International is currently recruiting for multiple **APS 3 Participant Support Officers **to work for one of our **Federal Government clients** based in **multiple locations in NSW**. **The position is **12-month contract role with the possibility of extension** and are paying **$**36.27** per **hour** + Super**.***

Locations:
**Dubbo**

**Batemans Bay**

**Moree**

**Bathurst**

**Burwood**

**Penrith**

**Campbelltown**

**Charlestown**

**Chatswood**

**Bega**

**Surry Hills**

**Wagga Wagga**

**Hurstville**

7.6 per hour and 38 hours per week.

**Responsibilities**:

- Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and client online support.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the client Business systems.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 for a confidential discussion.

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