Credit Operations Administrator

7 days ago

Melbourne, Australia Momentum Energy Full time

About the Role:
The Credit Administrator is responsible for delivering all backend and administrative functions associated with credit management operations.

Your Key Activities Will Include:

- Managing the Credit Management mailboxes and associated tasks
- Action funds transfer and refund requests raised by customers
- Manage bounced back refunds for Accounts Payable
- Ownership and management of the disconnection process and associated tasks
- Action queries/requests raised by mercantile agents
- Remove/update default listings in Equifax
- Ownership of the credit legal/bankruptcy process and associated tasks and enquiries
- Back up to Account Receivables role
- Identify and recommend process improvement opportunities in services, systems, processes and procedures

About you and Your Experience:

- Experience/exposure to a Credit Management environment in the Energy Sector
- Understands the importance of relationship management
- Proven interpersonal skills with high quality written and verbal communication skills
- Attention to detail
- Self-managing, pro-active, good time management skills
- Goal orientated
- Strong and proven strategic and conceptual skills
- Intermediate MS Excel Skills

What's in it for you?

Firstly, you'll work in an incredibly fun and rewarding business that genuinely values its people and customers. We’ll support you with ongoing training, give you the opportunity to grow with our business and pursue a rewarding career with us. You’ll be primarily based at either our Cambridge or Melbourne office, we are also open to offering you the option to occasionally work from home, chat to us about what this could look like for you

We are super proud of where we work, our workplace and work culture, we love working here We are forward thinkers and a great bunch of humans. We pride ourselves on balancing work-life and have a range of health and well-being benefits, such as; wellness programs and a wellness allowance, discounted gym access and health insurance, volunteer leave, purchased leave and other leave options.
- Health insurance

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