IT Portfolio Change Manager

4 days ago

Canberra, Australia Infinite Consulting Full time

Infinite Consulting requires an ICT Portfolio Change Manager for an initial 12 month contract with extensions.

As the ICT Portfolio Change Manager you will report to the Chief Information and Security Officer and be responsible for providing end-to-end people focused and evidence-based organisational change management advice and services including all organisational change and communication activities in the division.

This is a position of leadership.

You will lead all aspects of the business change management for the IT portfolio including research, customer journey mapping, end-user experience, communications, engagement, training, and education and driving adoption and plans, as well as implementing activities and developing communication products.

**Key deliverables may include, but are not limited to**:

- Assessing change impacts, project milestones and undertaking end user research to develop evidence-based change management strategies and implementation plans.
- Providing strategic advice to project teams and sponsors on emerging risks and treatments to minimise impact of project deliverables on end users.
- Managing and implementing change activities, working cooperatively with project members, business clients, HR, L&D and corporate communication staff to ensure success of all the change management levers.
- Oversight of the production, approval, and distribution of clear, concise, and consistent communication products for multiple audiences.
- Oversight of workforce engagement and regular communication activities from the Office of the CIO.
- Working with the division’s senior executive to advance the division’s operating model and workforce strategy.

**Essential skills and experience**:

- 5+ years of experience in organisational change management program design and implementation.
- Experience leading end-to-end organisational change initiatives including strategy, planning, implementation and analysing and measuring adoption.
- Experience working in complex and dynamic environments.
- A client service focus with the ability to influence and drive initiatives at both an operational and executive level.
- Sound judgment and an ability to work under pressure.
- Change Management Professional and Project/Program Management certification **desirable** **but** **not mandatory**.

**Role Particulars**:
Submission due: Wednesday 26th October

Duration: 12 months with 1 x 12 month option to extend

Clearance: Baseline Clearance is essential

Location: Canberra, A.C.T

This role requires the flexibility to be in the office at least 2-3 days. Work from home arrangement can be discussed with the Business Area.

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